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"We love using mHelpDesk because it has enabled us to close tickets and work more efficiently with mobile access and the ability to create tickets and invoices on the go. Before using mHelpDesk we were all scattered over town. We who we didn't know who customers were and what past …
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"mhelpdesk’s software and training is absolutely brilliant! It revolutionized our business entirely. We went from an unorganized desk full of stacks of paper to an incredibly structured online system from which you can estimate work, email work orders to field crews, monitor their progress in real time, monitor their quality …
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"Work orders are generated, signed off and invoiced in a smooth,, timely manner. mHelpDesk is a smart business decisions for Sunco now and moving forward in the future."
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“The mHelpDesk support team responds to my requests ASAP and solves most of the problems we report. They’re very friendly and they’ve been very patient with us. mHelpDesk makes it a lot easier to manage information and helps us keep all client, staff and work order related information in one …
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“Everything is at your fingertips and it makes it very easy to do my business estimating work.”
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"Lastly, mHelpDesk has significantly helped us reduce our carbon footprint. We hear of companies to this day printing work orders, then scanning and emailing them to field crews and subcontractors who then have to print them off, fill them out by hand and scan and email them back to the …
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“My company was a mess. It was me trying to wing it with an Excel spreadsheet and making a mess of everything. I wasn’t able to be organized or account for anything. I also wasn’t able to see what I had done for customers before. I was in the dark …
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“We knew going into it we had to be organized. Even though we were really small, we knew we would grow and at some point, it would be too hard to handle.”
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“When I came here, they were using Google Calendar and paper tickets. I had worked for other contractors and companies that used software, but it was very expensive.”
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“mHelpDesk was definitely the right fit. Being able to run things offline is huge for technician-based and service companies. When our techs go to the customer’s house, they need to access information even if they don’t have service on their phone.”