34 mHelpDesk Testimonials

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  • "mHelpDesk allows us to run our business more efficiently than ever before. We had problems scheduling and communicating with technicians on the road. We can now schedule and dispatch technicians staright from mHelpDesk, without having to pick up the phone."

  • "When I am at the office or on the road and the QuickBooks integration has saved me hours every week! Before I found mHelpDesk I had trouble keeping track of my jobs, projects and bookkeeping and wasted a ton of time keeping things up to date. Since moving to mHelpDesk …

  • "mHelpDesk is hands down the PREMIERE service management app on the market. Prior to mHelpDesk we double and triple entered customer info, servicre calls and invoices into various spreadsheets and databases."

  • “Everything is at your fingertips and it makes it very easy to do my business estimating work.”

  • "Lastly, mHelpDesk has significantly helped us reduce our carbon footprint. We hear of companies to this day printing work orders, then scanning and emailing them to field crews and subcontractors who then have to print them off, fill them out by hand and scan and email them back to the …

  • "mhelpdesk’s software and training is absolutely brilliant! It revolutionized our business entirely. We went from an unorganized desk full of stacks of paper to an incredibly structured online system from which you can estimate work, email work orders to field crews, monitor their progress in real time, monitor their quality …

  • “My company was a mess. It was me trying to wing it with an Excel spreadsheet and making a mess of everything. I wasn’t able to be organized or account for anything. I also wasn’t able to see what I had done for customers before. I was in the dark …

  • “We knew going into it we had to be organized. Even though we were really small, we knew we would grow and at some point, it would be too hard to handle.”

  • “When I came here, they were using Google Calendar and paper tickets. I had worked for other contractors and companies that used software, but it was very expensive.”

  • “mHelpDesk was definitely the right fit. Being able to run things offline is huge for technician-based and service companies. When our techs go to the customer’s house, they need to access information even if they don’t have service on their phone.”