34 mHelpDesk Testimonials

"When I am at the office or on the road and the QuickBooks integration has saved me hours every week! Before I found mHelpDesk I had trouble keeping track of my jobs, projects and bookkeeping and wasted a ton of time keeping things up to date. Since moving to mHelpDesk I have access to everything in one place no matter where I am in an intuitive and organized format."

"After implementing mHelpDesk, we had an instant customer database. We had instant dispatching, we had instant calendar view of all upcoming jobs, we had access to customer job history, we had customers that were simply impressed by how we were running our business."

“We absolutely love mHelpDesk. It has sped up our billing cycle from 45 days to instantaneous. As soon as a job is done our techs can invoice and collect a signature right from the field. We are winning more jobs with mHelpDesk.”

“Everything is at your fingertips and it makes it very easy to do my business estimating work.”

"Lastly, mHelpDesk has significantly helped us reduce our carbon footprint. We hear of companies to this day printing work orders, then scanning and emailing them to field crews and subcontractors who then have to print them off, fill them out by hand and scan and email them back to the office, who then again record the data on paper for invoicing."

"mhelpdesk’s software and training is absolutely brilliant! It revolutionized our business entirely. We went from an unorganized desk full of stacks of paper to an incredibly structured online system from which you can estimate work, email work orders to field crews, monitor their progress in real time, monitor their quality of work, email invoices, receive payments etc!! mHelpDesk’s software has singlehandedly reduced our administrative workload so we can focus on what we are actually good at and focus on why we got into the business in the first place. Lastly, mHelpDesk has significantly helped us reduce our carbon footprint. We hear of companies to this day printing work orders, then scanning and emailing them to field crews and subcontractors who then have to print them off, fill them out by hand and scan and email them back to the office, who then again record the data on paper for invoicing. Thank you mHelpDesk!"

“My company was a mess. It was me trying to wing it with an Excel spreadsheet and making a mess of everything. I wasn’t able to be organized or account for anything. I also wasn’t able to see what I had done for customers before. I was in the dark really.”

“We knew going into it we had to be organized. Even though we were really small, we knew we would grow and at some point, it would be too hard to handle.”

“When I came here, they were using Google Calendar and paper tickets. I had worked for other contractors and companies that used software, but it was very expensive.”

“mHelpDesk was definitely the right fit. Being able to run things offline is huge for technician-based and service companies. When our techs go to the customer’s house, they need to access information even if they don’t have service on their phone.”