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"As a Mobile Tech mHelpDesk is perfect for Tracking. Invoicing and more from any browser enabled device. Before mHelpDesk I would have to remote in to my Quickbooks on my office PC and send invoices from it."
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“The mHelpDesk support team responds to my requests ASAP and solves most of the problems we report. They’re very friendly and they’ve been very patient with us. mHelpDesk makes it a lot easier to manage information and helps us keep all client, staff and work order related information in one …
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“mHelpDesk was definitely the right fit. Being able to run things offline is huge for technician-based and service companies. When our techs go to the customer’s house, they need to access information even if they don’t have service on their phone.”
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"mHelpDesk's excellent customer service department addresses issues and feature requests in a timely manner."
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"After implementing mHelpDesk, we had an instant customer database. We had instant dispatching, we had instant calendar view of all upcoming jobs, we had access to customer job history, we had customers that were simply impressed by how we were running our business."
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"Now that we're using mHelpDesk in the shop and on the road, every customer goes into our database, all our technicians have visibility to the calendar for scheduling new calls, payments are collected in the shop and onsite, the export tools let me synchronize mHelpDesk activity with my QuickBooks Desktop …
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"Work orders are generated, signed off and invoiced in a smooth,, timely manner. mHelpDesk is a smart business decisions for Sunco now and moving forward in the future."
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"We have been able to generate and submit invoices to our clients on the spot. As a result, we can also receive payment onsite as well."
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"His combined with mHelpDesk's integration into Quickbooks prevented the need for any double entry or extra work from supporting two disjoined systems. This created a system that used to take days and shorten in to hours, thus decreasing the billing cycles and increasing customer satisfaction through quick and timely response …
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“I’ve tried using different softwares. The computer is not my strong side. There is excellent support behind mHelpDesk and people to walk you through it. If you have any questions they’ll go over that and explain to you how to do that.”
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"It’s really helped us grow. I can keep all of the customer’s information in there so if I need to look up something in the future or call them for a follow up, I have all of that there so it’s really helped us organize the whole business."
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“Every month for billing, we have much fewer errors than we used to. mHelpDesk streamlines billing and it helps us eliminate errors that cause the company to lose money.”
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“Their process is geared to give you a complete understanding of your business. mHelpDesknot only improved my business, but it improved ME! The very system I built with mHelpDesk by my side showed me that the business model for my company and the way my industry is structured does not …
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“mHelpDesk allows us to better track our customer information and it’s simple to use.”
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“Great customer service and it made our business more seamless!”