34 mHelpDesk Testimonials

"mhelpdesk’s software and training is absolutely brilliant! It revolutionized our business entirely. We went from an unorganized desk full of stacks of paper to an incredibly structured online system from which you can estimate work, email work orders to field crews, monitor their progress in real time, monitor their quality of work, email invoices, receive payments etc!! mHelpDesk’s software has singlehandedly reduced our administrative workload so we can focus on what we are actually good at and focus on why we got into the business in the first place. Lastly, mHelpDesk has significantly helped us reduce our carbon footprint. We hear of companies to this day printing work orders, then scanning and emailing them to field crews and subcontractors who then have to print them off, fill them out by hand and scan and email them back to the office, who then again record the data on paper for invoicing. Thank you mHelpDesk!"

"The most affordable service software that actually met our needs."

“Everything is at your fingertips and it makes it very easy to do my business estimating work.”

"mHelpDesk's excellent customer service department addresses issues and feature requests in a timely manner."

"After implementing mHelpDesk, we had an instant customer database. We had instant dispatching, we had instant calendar view of all upcoming jobs, we had access to customer job history, we had customers that were simply impressed by how we were running our business."

"Now that we're using mHelpDesk in the shop and on the road, every customer goes into our database, all our technicians have visibility to the calendar for scheduling new calls, payments are collected in the shop and onsite, the export tools let me synchronize mHelpDesk activity with my QuickBooks Desktop for my accountant, and the reports let me know who's doing what."

"Work orders are generated, signed off and invoiced in a smooth,, timely manner. mHelpDesk is a smart business decisions for Sunco now and moving forward in the future."

"We have been able to generate and submit invoices to our clients on the spot. As a result, we can also receive payment onsite as well."

"His combined with mHelpDesk's integration into Quickbooks prevented the need for any double entry or extra work from supporting two disjoined systems. This created a system that used to take days and shorten in to hours, thus decreasing the billing cycles and increasing customer satisfaction through quick and timely response to their needs."

“I’ve tried using different softwares. The computer is not my strong side. There is excellent support behind mHelpDesk and people to walk you through it. If you have any questions they’ll go over that and explain to you how to do that.”

"It’s really helped us grow. I can keep all of the customer’s information in there so if I need to look up something in the future or call them for a follow up, I have all of that there so it’s really helped us organize the whole business."

“Every month for billing, we have much fewer errors than we used to. mHelpDesk streamlines billing and it helps us eliminate errors that cause the company to lose money.”

“Their process is geared to give you a complete understanding of your business. mHelpDesknot only improved my business, but it improved ME! The very system I built with mHelpDesk by my side showed me that the business model for my company and the way my industry is structured does not work! 22 years of pushing the limits and never having a sense of peace was corrected after the first quarter [of using mHelpDesk]. From the moment we started to build mHelpDesk, I began to grow as a business man. mHelpDesk gave me confidence!”

“mHelpDesk allows us to better track our customer information and it’s simple to use.”

“Great customer service and it made our business more seamless!”