mHelpDesk

“mHelpDesk was definitely the right fit. Being able to run things offline is huge for technician-based and service companies. When our techs go to the customer’s house, they need to access information even if they don’t have service on their phone.”

"His combined with mHelpDesk's integration into Quickbooks prevented the need for any double entry or extra work from supporting two disjoined systems. This created a system that used to take days and shorten in to hours, thus decreasing the billing cycles and increasing customer satisfaction through quick and timely response to their needs."

“mHelpDesk makes it much easier to get work orders to our field teams. Their live chat feature is also helpful.”