“We've worked with Meltwater to create custom methodologies, and really have been able to unlock insights that we otherwise wouldn't have been able to offer to our clients by using their tools. Whether it's earned social influencers, whether it's organic or paid, Meltwater is able to mirror our exact agency …

“Meltwater helps us focus on the things that matter most to our communications objectives and the stories that are critical for us to tell.”

"Before Meltwater, we had to gather all the information needed for our research projects manually. This didn't leave us enough time to strategize and optimize our efforts."

"UKZN and Meltwater have set out a long term partnership strategy to form a central component of supporting digital transformation and excellence at UKZN into the 2022-2026 Strategy."

"Before we heard of Meltwater, we relied on native analytics in individual social media management platforms which were not user-friendly, nor did they provide insights that our clients could comprehend."

"There was no centralized image or copy library for us to dip into - it was quite a disorganized and ad-hoc workflow, which meant that it took our time away from other PRactivities."

"By far, the biggest efficiency we have seen is having all social media channels in one place - meaning that we can quickly respond to fans across many regions with ease."

"While reach and engagement metrics were important measures for this campaign, it was vital to ensure we achieved consistent messaging across our influencer network, which Meltwater enabled us to do at scale."

"Meltwater really allows me to show up to meetings looking smarter and being prepared for the teams that I service internally."

"The Audience platform was an important tool in precisely unearthing the influential users we wanted to use for our campaigns. It would be difficult to manually discover these niche profiles; however, using Audience made it a lot easier for us to hone in on the best profiles for us to …

“We landed on Meltwater Social because we get the most bang for our buck with our license - we can search for as many things as we want, no limit on volume or queries which was particularly important for such a broad topic – parks and outdoor recreation.”

“When we were working to sell in the need for a social media publishing, engagement, analytics, and listening tool, our Meltwater account team worked with us to build a really robust report, which is when the problem with bots showed up. It’s SUCH a pleasure to work with our reps …

"The automatic integration of Meltwater's social listening into Slack has really helped us close the gap in termsof our customer response times."

"The product features were exactly what we needed to really supercharge our digital communications, but we were also attracted by the quick support that’s available from the Meltwater team when we need it."

“We need to be able to accurately gauge our share-of-voice across our competitors and we need to ensure we have a clear picture of customer sentiment. That’s hard to do when you’re working across multiple platforms and don’t have an easy way to collate and analyse data.”