72 Maintenance Connection Testimonials

"The software is very user-friendly, and if you have problems, there are several ways to get the problem resolved through Maintenance Connection."

"MC is a very powerful tool and we are using most of its functions. I am, overall, very pleased with the technical support that I have received from MC. We have been using this CMMS for 5 years and have not lost any data or had any crashes. The report function is definitely icing on the cake. It allows me to customize reports for all levels in the company. I also use it as an aid to help track and correct documentation errors as they occur. That helps maintain the accuracy that is needed."

"We have used maintenance connection for over 11 years. Their support department, bar none, are the best in the industry. They usually respond to our requests within 30 minutes. The software itself is extremely user friendly and easy to set up to met your specific needs. I would highly recommend them to anyone of my contacts."

"Updates to work orders can be made in real time so the base office is aware as soon as repairs are completed. Also, the user support is timely and almost every time has responded with clear instructions for resolving our issues."

"I appreciate you guys. Best customer support I have ever had."

"Maintenance Connection is easy to use, intuitive, and is backed by the best support team that I have ever worked with. I have never been happier with a company and highly recommend Maintenance Connection to anyone looking for a new CMMS."

"MC is running their company the way all companies should be run. The software does it all and does it the right way. The people are very knowledgeable and excited about what they do."

"It has greatly simplified our daily repair tracking and management. We went from emails and notes to MC and it is wonderful."

"My rating for the product and support is, OUTSTANDING."

"What really drew us to the software was how easy the software was to use and how easy it was to fit it to our operation. The price was also great as well."

"The software is very comprehensive. It has many modules and is good for administering notifications to handle tasks as well as assets."

"I work for a municipality, and a lot of times a customer or citizen will report a problem, and continually call back to see if it has been rectified, with the MC we can now check instantly on the status of a problem, and get back to the person with information on the problem or complaint. Being able to have the mobile version has allowed us to also cover ourselves by taking pictures of the repaired area of complaint, to prove to the customer that the problem has been resolved. It could prove beneficial to have that information in a court of law, as you know City's get sued all the time, and it would be nice to be able to call up a particular file when needed, instead of thumbing through filing cabinets full of paper."

"I have been an user for at least 10 years. I have implemented two systems. My original application in a union environment and seasoned work force was supposed to an impossible task. MC is such an easy product to use that I had zero by in issues by my work force. My second implementation was in a much smaller environment and was implemented in no time. Great product."

"I have really enjoyed gaining additional knowledge about features of MC. The conference seminars have been very useful and I can’t wait to get back home and start implementing new techniques."

"I have called into MC several times for various reasons over my brief period of use. I have always found the staff more than helpful. As a company I find that MC stands behind their product, and values in a way that proves that they care, not only for the bottom line, but also for the experience of he user. The functionality of the system is so versatile that it can accomplish things for a variety of industries. I look forward to learning more about the system and it's applications going forward and applying it to our industry. One item that I have had trouble with in the past, was as a new user, learning the systems capability. While MCU is a great tool, I have found that the videos are a bit dry and hard to stay engaged during. The supplemented examples are a great feature and I find that they are often times more helpful. The more I learn about MC and its applications the more I would like to incorporate it into our business. Thank you for a great product."