71 Maintenance Connection Testimonials

"What really drew us to the software was how easy the software was to use and how easy it was to fit it to our operation. The price was also great as well."

"We had extensive user involvement during the research process, which also ensured a very high adoption rate."

"Support has worked well with getting everything needed, minimized the cost and/or came up with better solutions. Definitely has been well worth the money spent and has saved us a lot of money in return."

"I have been using MC for over 7 years. I have used several other CMMS over the years, including maximo, Mircomain, Info, Bigfoot, and TM2, but Maintenance Connection is by far the best i have used. It is very easy to setup and very user friendly."

"In addition to open/closed/issued/finalized etc. I want a work order status of In-Progress. That way my mechanics are not opening and closing work orders all the time. Time for me is money."

"We have used maintenance connection for almost 4 years now and are still not using the many tools that the software has to offer. we have developed a great base of information and are continuing to use more and more tools as we step further into managing our company maintenance program."

"From top to bottom, we are a high-performing, metrics-oriented organization with a focus on continuous improvement. Our implementation of Maintenance Connection CMMS has helped us to better manage our critical assets, and to achieve our organizational metrics goals for planned maintenance."

"Our previous CMMS software had a lot of gaps. We heard a lot from the workforce about the fact that they didn’t know what was available in the system. With Maintenance Connection, everybody is well aware what’s going on in the plant."

"The ability to get basic information in quickly and ramp up at a speed that works for your group was the most attractive feature for us. We started with building and room info and now have automatic assignments working. Next will be the consumables inventory. Every year we use more and get more out of it. as a user, I tend to rate things in the middle unless there is something special about it. I give MC very high ratings because it is deserved. MC is also very easy to use. As a university, we get a new population in our halls every year and with a short demo of how to submit a work order, hundreds of new freshmen do it successfully the very first time. It is also easy for the users using MC Express on tablets to receive their work orders instantly (a big time saver if your buildings are spread out), record their time and materials and move on."

"With help from Maintenance Connection we can look at staff’s productivity. We can see where the work’s being put in, whether it be a service report, a work order, a project. We are able to look and see where we’re deficient and then learn from there whether we need extra staffing.”

“Customer support is top notch! It has been very easy to communicate back and forth with them. The support help we receive is great. I ask them exactly how to do what I’m wanting to do and if it’s possible, and of course, the answer is always yes, because it’s Maintenance Connection."

“We generally ship out product within 48 hours, so we have to keep our machines running at all times. Downtime is a big thing for us. We need to make sure that the machines are up and running, ready to go. We need to keep high standards, and that’s what we’re doing at Husky Rack and Wire, keeping high standards with our product.”

"My experience with working with Maintenance Connection has been excellent. Our crews can spend more time performing maintenance and less time filling out a work order."

"MC Express has streamlined our work order process from 21 steps to 3! It’s so easy to use and our field staff love it."

"Communication within our department is streamlined with WO assignment notifications and the use of MC Express. Updates to work orders can be made in real time, so the base office is aware as soon as repairs are completed. We can also directly email contractors of their new work orders and allow requesters to view the status of their requests."