"The software is very user-friendly, and if you have problems, there are several ways to get the problem resolved through Maintenance Connection."
"MC is a very powerful tool and we are using most of its functions. I am, overall, very pleased with the technical support that I have received from MC. We have been using this CMMS for 5 years and have not lost any data or had any crashes. The report function is definitely icing on the cake. It allows me to customize reports for all levels in the company. I also use it as an aid to help track and correct documentation errors as they occur. That helps maintain the accuracy that is needed."
"We have used maintenance connection for over 11 years. Their support department, bar none, are the best in the industry. They usually respond to our requests within 30 minutes. The software itself is extremely user friendly and easy to set up to met your specific needs. I would highly recommend them to anyone of my contacts."
"Anything that [the state and federal regulators] can ask, we need to make sure that it’s documented. For example, smoke detector testing has to be done annually, and having that preventive maintenance in Maintenance Connection has helped us keep track and make sure it’s getting done on time.”
"I would say this software is a tool that management and upper management can use in order to keep facilities running smoothly."
"We are very satisfied and have had an incredible turnaround in the processing of preventative maintenance and daily work request. We have experienced improvements in department efficiency, response time, reporting, and communication."
"We just started using the software in April. Love the application and it's ease of use. Looking forward to learning more advanced concepts."
"It's very user-friendly and I can use it right away instead of spending months loading asset data."
"If the average CMMS package gets a grade of C, Maintenance Connection is clearly a solid A, but not as expensive because of their concurrent licensing."
"Support has worked well with getting everything needed, minimized the cost and/or came up with better solutions. Definitely has been well worth the money spent and has saved us a lot of money in return."
"Maintenance Connection (MC), has definitely helped us keep track of our equipment in the field. Our maintenance records are much easier to get to and review. We are able to diagnose and stop prevent future crashes based off the history reports. We have minimized our spreadsheet use. I myself have stop using over 15 spreadsheets. We've been able to export our reports and link to a small access database to run numbers for accounting. This normally took everyone 1-2 weeks and now MC has allowed us to cut our time back to 1 day. Our company has to deal with State Regulations for Emissions/Greenhouse Gas. We've been able to implement so many flags to make sure we stay on top of our testing, run hours and our facility emissions. MC has been very flexible on what we can add, change and customize to fit our needs."
"The vendor support is superior, and our staff overwhelmingly voted for the product based on the user-friendly interface."
"The reporting is the best I have ever used. There are many different ways to work in the system. It is very user-friendly and requires very little training."
"MC has become the backbone of our maintenance operation."
"The software is very intuitive to use. The vendor is easy to work with and listens to product suggestions."