71 Maintenance Connection Testimonials

"I would say this software is a tool that management and upper management can use in order to keep facilities running smoothly."

"This is great. Nice to work close up with all the techs and be able to ask questions and get answers back right away. I have a lot of questions about my day to day operations and hoping to find short cuts and an easier way to get through steps."

"We are able to add assets into unique site locations, tracking maintenance and money spent on assets. We are able to then link work orders to assets to make better and more responsible decisions when it comes to repair vs replace."

"We focused on customer service, and the ability for our customers to put requests in through the web. Maintenance Connection covered everything we were looking for."

"Work orders were printed out, then got lost or thrown away by mistake. Staff would fill out requests for parts, only to find out that the warehouse had changed which parts were available while documents were in transit."

"Anything that [the state and federal regulators] can ask, we need to make sure that it’s documented. For example, smoke detector testing has to be done annually, and having that preventive maintenance in Maintenance Connection has helped us keep track and make sure it’s getting done on time.”

"We are very satisfied and have had an incredible turnaround in the processing of preventative maintenance and daily work request. We have experienced improvements in department efficiency, response time, reporting, and communication."

"We just started using the software in April. Love the application and it's ease of use. Looking forward to learning more advanced concepts."

"It's very user-friendly and I can use it right away instead of spending months loading asset data."

"If the average CMMS package gets a grade of C, Maintenance Connection is clearly a solid A, but not as expensive because of their concurrent licensing."

"Support has worked well with getting everything needed, minimized the cost and/or came up with better solutions. Definitely has been well worth the money spent and has saved us a lot of money in return."

"Maintenance Connection (MC), has definitely helped us keep track of our equipment in the field. Our maintenance records are much easier to get to and review. We are able to diagnose and stop prevent future crashes based off the history reports. We have minimized our spreadsheet use. I myself have stop using over 15 spreadsheets. We've been able to export our reports and link to a small access database to run numbers for accounting. This normally took everyone 1-2 weeks and now MC has allowed us to cut our time back to 1 day. Our company has to deal with State Regulations for Emissions/Greenhouse Gas. We've been able to implement so many flags to make sure we stay on top of our testing, run hours and our facility emissions. MC has been very flexible on what we can add, change and customize to fit our needs."

"The vendor support is superior, and our staff overwhelmingly voted for the product based on the user-friendly interface."

"The reporting is the best I have ever used. There are many different ways to work in the system. It is very user-friendly and requires very little training."

"MC has become the backbone of our maintenance operation."