250 MadCap Software Testimonials

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  • "We’re very excited to include the state-of-the-art software provided by MadCap Software into our teaching curriculum. Thanks to MadCap Software, the Technical Writing course offered in the Institute of English Studies in cooperation with Motorola Solutions, Inc., will offer our students a chance to develop skills that are in great demand by employers and will ensure that our alumni are ready to succeed in a contemporary, competitive job market."

  • "We knew Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS."

  • "The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation."

  • "You've saved another bunch of tech writers from the hell known as RoboHelp!"

  • "I had just begun testing online Help tools for my place of work... Then I downloaded Flare 4 and what can I say.... I love V4 and was able to work with a demo to produce a great sample for consideration within only a few hours and very little help. ...for the needs of my place of work, Flare 4 is great. And the special introductory price makes it a tool we can afford to invest in."

  • "Just returned from MadCap Software’s MadCamp training in lovely La Jolla, and it was *excellent*: Content and pacing were great. Glad that we chose Flare and its suite of products for our tech docs, as it’s quite clear that they developed them for technical writers and with our needs in mind; something that you don't see all that often, even in products marketed to us."

  • "Just returned from MadCap Software’s MadCamp training in lovely La Jolla, and it was *excellent*: Content and pacing were great. Glad that we chose Flare and its suite of products for our tech docs, as it’s quite clear that they developed them for technical writers and with our needs in mind; something that you don't see all that often, even in products marketed to us."

  • "We have a commitment to quality and consistency, performing due diligence on everything we deliver. Flare gives us the backbone to deliver solid resources to our end users—our corporate and franchise employees."

  • "Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

  • "Flare is much easier to use, more intuitive and more powerful (and it seems more reliable and flexible) than any of the tools I have used so far, and I've used quite a lot."

  • "MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the next level’ and I am not as frustrated with last minute changes."

  • "If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in our testing."

  • "During my evaluation, I was able to convert a Robohelp project and produce working WebHelp documentation without reading any manuals or attending any training. The end product was visually appealing and the resulting markup was clean. It even offered the opportunity to convert inline formatting to css. Flare has a intuitive and productive interface."

  • "Having experienced great success with MadCap Flare in the past, I’m thrilled to share this real-world technical writing tool with our students. The projects we’ll be doing are building efforts that are not reactive, but proactive. MadCap has always been ahead of the curve with unbelievable services, responding to trends in the field and addressing user needs before they even realize it. The company genuinely cares about its customers by providing a great product. Once you’re a member, it’s for life!"

  • "We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."