250 MadCap Software Testimonials

"We are thrilled to work with MadCap Software in giving Blue Dots students an opportunity to use MadCap Flare to gain the essential skill set for modern content development and publishing. With Flare, our students will build valuable experience using the same software that technical communicators use on a global scale in the workplace today."

"We were rewriting all of our software in a cutting-edge environment with Visual Studio 2005 and using the Agile Development Model, so we wanted a cutting-edge Help authoring solution to provide our users with the best help possible, and that's Flare. Based on XML and using the latest technology, Flare has all the earmarks of being the rising star among contenders. We love that we can modify any topic, and with one button-click build new versions of HTML, print, and WebHelp. We also like Flare's use of cascading style sheets; formatting issues can be addressed in one location, and it flows through all of our projects and all of their builds."

"We are continually looking at how we can enhance our documentation to support the current and future needs of our customers and partners. With MadCap, we have a publishing solution provider that shares our forward-looking commitment to providing a state-of-the-art user experience."

"The topic-based approach to authoring and content reuse enabled by Flare have allowed us to drastically cut down the time it takes to create manuals and get the information out to our assessors and customers."

"We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"My mind has been blown – I’ve been using MadCap Flare since version 6 and have never used reports or file tags! I think I’m going to cry with delight!”

"I just downloaded and started exploring the new features. I have to say, wow. Wow! I’m very impressed with PageLayouts (awesome, awesome, awesome!), resizing in XML editor, IntelliSense (Wow!), Global project linking (hello CMS!), inserting snippets by drag/drop (about time ?), and love the Downloads links-key features guide, What's New guide, etc. (very, very useful content — way to go Tech Writers!)."

"If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in our testing."

"I just started using Flare in the last couple of days… it is such a benefit to be working with an application possessing a modern UI that is similar to what we are accustomed to in development tools. For me, supporting Help development has always been an add-on task that had to be done, but I can see how Flare is going to triple the productivity of the limited time I do have for help development. Thanks for an 'already' obviously great product!"

"Flare was the clear choice, addressing all of our requirements and going beyond to help us consider new possibilities like mobile technology."

"Flare’s single-sourcing capabilities help us streamline our processes to rapidly deliver the information our customers need for any new product releases."

"Because there is a seamless connection between Flare and MadCap Pulse, we are gaining insights that enable us to improve the user experience while reducing customer support calls at the same time."

"The HTML5 responsive design feature in Flare is fantastic. The current online Help we’re working on delivers a properly proportioned view whether it’s on a 10-inch tablet screen and a 22-inch monitor."

"We have been able to gain tremendous efficiency through the use of conditional tags to create different Flare targets and generate variations of the same content."