250 MadCap Software Testimonials

"Since we moved our Word content into Flare, we’ve been able to manage all our content through a single system. That translates to a more seamless experience for both our team and our users."

"One of the main goals of our Business & Technical Communications curriculum is to enable our students to have experience with the main software applications used by practicing technical communicators. MadCap’s industry-leading tool, MadCap Flare, is certainly one of those."

"I’d definitely recommend MadCap Flare. I moved to Flare from RoboHelp® over three years ago and haven’t looked back. I have multiple outputs to PDF, an HTML help system attached directly to our own software and a standalone HTML5, top navigation help system that clients can take away on a USB. I can’t imagine using anything else now."

"I'm a very new Flare user and recently attended the MadCap Roadshow 2012 in Anaheim. I was expecting a traditional sales demo, and maybe even a little basic training -- but what I received was SO much more. It was fabulous! Mike Hamilton, VP and Product Evangelist, is a great guy and a real pro. It was also a pleasure meeting Neal Pozer, Sales Engineer and "Resident Genius". The Roadshow ended up treating me to a perfect mix of general Tech Comm industry knowledge, in-depth Flare usage and training, and even a great look at the brand new Flare v8 in action (which performed flawlessly, I might add). All attendees were allowed ask any questions that came to mind, and all were answered. It was also a great opportunity to meet other industry peers and make new contacts. The Roadshow was a pleasant surprise and really worth the time, not to mention the price being far below reasonable. I can’t recommend the Roadshow enough - and not only for perspective users, but for users both new and existing. It's an event not to be missed and I'll be attending next year for sure."

"Our client asked how many extra months it would take to produce a knowledge base. I explained that, by generating it as online Help, we could complete it with the rest of the project. That's the power of Flare."

"Since XML and multi-channel publishing are central to new media applications for writers, we wanted to incorporate MadCap Flare into this course. We are excited to work with MadCap Software in giving our students a solid grounding in the practical issues around planning and publishing a project using an industry-standard tool like Flare."

"I've been a tech writer 30 years (1/2 of that time in management) and this webinar was FANTASTIC. It was technically flawless and the chat was interesting and smooth. I trust and respect all the presenters and really appreciated them presenting their informed opinions about the future as well as technical tips during chat."

"There is so much you can do with MadCap Flare when it comes to single-source publishing. The more I learn, the more impressed I am with this."

"MadCap’s software has been on my radar for years, and I am thrilled to finally show my students how powerful it is—and how powerful their skills can be. I truly believe MadCap Flare and Lingo will bring this course to the next level, providing students with the capabilities to enable leading-edge localization practices through effective content management and reuse."

"Working with Flare and the MadCap Team is, in and of itself, inspiring."

"I had just begun testing online Help tools for my place of work... Then I downloaded Flare 4 and what can I say.... I love V4 and was able to work with a demo to produce a great sample for consideration within only a few hours and very little help. ...for the needs of my place of work, Flare 4 is great. And the special introductory price makes it a tool we can afford to invest in."

"We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the attractive, up-to-date image we're looking for, and it is very easy to color-code our Help content in line with our branding: orange for Merchant and red for SearchAdvisor. Flare is also the most intuitive product we evaluated, and the integration with Adobe® FrameMaker® is very clean. Flare has the right functionality, and equally important, MadCap has some of the most knowledgeable experts in the industry. With MadCap's support, we made our deadline, and the ChannelAdvisor developers were so excited by Flare's cool, colorful context-sensitive Help that they immediately started suggesting new projects."

"I really like the formatting window as it can give me the relevant info about styles without opening the style sheet. Also, the Repeat Last Action is a great addition!"

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"I am pleased that our company is converting over to Flare. It has been very unpleasant working in RoboHelp® over the past year. I'm so relieved that it's only going to be a bit longer and I can hopefully say goodbye to RH® for the last time!"