250 MadCap Software Testimonials

"Before we used MadCap Flare, it took 40+ hours to update all of our user guides even when all we changed was the software release number and release date on the covers. Now it takes me about an hour, all alone, because I’ve automated it all in Flare."

"I have been a Technical Writer for over 20 years now, and Flare is the best Help Authoring Tool that I have used."

"I’d definitely recommend MadCap Flare. I moved to Flare from RoboHelp® over three years ago and haven’t looked back. I have multiple outputs to PDF, an HTML help system attached directly to our own software and a standalone HTML5, top navigation help system that clients can take away on a USB. I can’t imagine using anything else now."

"We knew Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS."

"I’ve used Flare for three or four years now. I wouldn’t call it extremely complicated and sophisticated. It does require some effort to learn but I find it generally intuitive with the occasional gotcha. But given how awful I think MS Word is, and how taxing it is to stay current with Word’s arbitrary UI changes, Flare appears to be a gift to humanity by comparison. I say just jump in."

"Flare is an extremely intuitive product. I had very little knowledge of XML programming before, but I was able to use Flare as a guide to learn on my own."

"With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"With our Flare-based Help, we're providing several ways for people to solve their problems as quickly as possible, and unlike our previous tool, Flare enables users to get the same results, no matter what browser they use."

"The new table functionality is incredible. I absolutely love the new freedom Flare 7 gives me to change, merge, separate, and convert tables! Finally, I can convert legacy tables to text where I need to. With a recent style guide change at work, converting text notes into tables is so much easier."

"I'm so excited about using Relationship Tables! This is a fantastic enhancement even for us non-DITA people. We appreciate all you do for us. I'm a completely devoted fan. :-)"

"I’ve been a user of Help authoring tools from the pre-RoboHelp days. In light of that experience, working with Flare is a just a joy – rock solid. Please convey my happiness to your support group and to your development team for their skill and care."

"Working with MadCap has really spread a positive energy across our system. Getting ramped up with Flare was just as easy and quick as working with the tool itself. With an abundance of resources, from free webinars to online forums, we felt like we had a solid community of support to build with."

"Since we moved our Word content into Flare, we’ve been able to manage all our content through a single system. That translates to a more seamless experience for both our team and our users."

"I released a Knowledge Base for our department today. I used Flare to generate WebHelp output and enabled and used every option that Flare has to offer. A lot of document automation was done using a Master Page. I used a Master Page for the first time and it really worked out well. My coworkers are really excited about this new tool and Flare gave all the tools to make it possible. Breadcrumb Navigation, variables, proxies, a-links, index, full-text search - short, everything useful was added. Compared to any other OLH or similar projects that I finished so far, this one is the best thanks to MadCap's Flare!"