250 MadCap Software Testimonials

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  • "MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our clients. Social dialog is so prevalent in our personal lives that extending the same tools into our business-to-business application sends a powerful message of relevance and innovation to both clients and future customers."

  • "Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set up an online course using text, links, and photos."

  • "You've saved another bunch of tech writers from the hell known as RoboHelp!"

  • "With Flare, I can look at the entire index, get the big picture, and fix things immediately. It’s a night and day difference compared to using FrameMaker®."

  • "The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for software that can support us in the future. For us, that software is MadCap Flare."

  • "The increase in multi-channel publishing driven by greater adoption of the Web means we need best-in-class authoring software designed to deliver training and Help content consistently across the Internet, intranets, CD-ROMs, and a range of computer systems. We are also thinking about Web 2.0 and looking down the road for software that can support us in the future. For us, that software is MadCap Flare."

  • "The HTML5 responsive design feature in Flare is fantastic. With a single output, I can produce content that looks great on smartphones and tablets, as well as laptops. This is important given how many people view everything on mobile devices today."

  • "Flare really allowed me to experiment and create an innovative wizard that makes our web guide more user friendly."

  • "Working with Flare and the MadCap Team is, in and of itself, inspiring."

  • "We’re pleased that MadCap is working to keep up with accessibility requirements. It is very important to Sprint to support its customers."

  • "Our client asked how many extra months it would take to produce a knowledge base. I explained that, by generating it as online Help, we could complete it with the rest of the project. That's the power of Flare."

  • "I love MadCap Flare. We produce online and PDF documentation from one TOC. In addition, we produce multiple versions of a guide from one project. More than one writer can work in the same project simultaneously. I could go on and on about how much I love it. Once you learn how to use MadCap Flare, other publishing documentation software seems antiquated. The tool is powerful. I highly recommend the software and the support package."

  • "I just downloaded the Flare 2017 r2 release and built my online output. The build time went down from 7 minutes, 48 seconds to just 2 minutes, 8 seconds. Fantastic! It’s even better than in Flare 12! I’m lost for words."

  • "Flare was the clear choice, addressing all of our requirements and going beyond to help us consider new possibilities like mobile technology."

  • "Flare’s single-sourcing capabilities help us streamline our processes to rapidly deliver the information our customers need for any new product releases."