250 MadCap Software Testimonials

"MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our clients. Social dialog is so prevalent in our personal lives that extending the same tools into our business-to-business application sends a powerful message of relevance and innovation to both clients and future customers."

"Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set up an online course using text, links, and photos."

"You've saved another bunch of tech writers from the hell known as RoboHelp!"

"Flare’s top navigation has really helped us to provide a more intuitive, seamless web experience for users, who love the look and feel of the new online Help and the consistency across the different centers."

"Flare’s responsive design feature is terrific. With a single output, we can deliver a properly proportioned view of our online Help regardless of the user’s device."

"MadCap software hit all of our points for a streamlined, cost-effective, and innovative solution."

"The single-sourcing features in Flare offer us tremendous flexibility. The fact that we can create different Flare targets to generate variations of the same content with different branding is a huge time-saver for us."

"With our Flare-based Help, we're providing several ways for people to solve their problems as quickly as possible, and unlike our previous tool, Flare enables users to get the same results, no matter what browser they use."

"I've been a tech writer 30 years (1/2 of that time in management) and this webinar was FANTASTIC. It was technically flawless and the chat was interesting and smooth. I trust and respect all the presenters and really appreciated them presenting their informed opinions about the future as well as technical tips during chat."

"I’ve been a user of Help authoring tools from the pre-RoboHelp days. In light of that experience, working with Flare is a just a joy – rock solid. Please convey my happiness to your support group and to your development team for their skill and care."

"It was the easiest transition, learning curve, and solution I have ever seen in a software, ever! It is intuitive, surprising, and even teaches you through example. I’m amazed and will be hard pressed to ever move away from MadCap Flare for any reason. Now I’m looking for more reasons and ways to use Flare in our daily operations."

"Regardless of who is on the other end of the line, the folks at MadCap are always friendly and helpful. I’m not one who enjoys calling customer support, but I know that doing so with MadCap will provide me with the answers I am seeking."

"Documentation is a significant way we can differentiate ourselves, and MadCap Lingo and Flare are enabling us to provide a consistent, high quality experience, regardless of language or format."

"I really like the idea of having a central place where we can see all of our projects and be able to associate tasks."

"Flare V7 is easily the most versatile and capable authoring tool that I've used. MadCap clearly listens to their customers, and their support is second to none."