250 MadCap Software Testimonials

"We imported thousands of pages to Flare from FrameMaker®, and now I can't imagine using anything else."

"Working with Flare and the MadCap Team is, in and of itself, inspiring."

"I'm very appreciative of the loyalty, growth and success we've experienced with MadCap, providing a fantastic resource for our students to advance their technical writing best practices with Flare. We're thrilled to teach our master degree students modern technical communications practices using a leading-edge tool from a company truly dedicated to the education, advancement and innovation of specialists in the field."

"Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

"I found Matthew Ellison's webinar with MadCap Software to be one of the most helpful webinars for me yet. We are excited to implement some of the features that were discussed. Thank you for continuing to offer these informative webinars to your users on a regular basis."

"With MadCap, the output for all three deliverables is virtually flawless. Headings, the table of contents, cover page, and other elements all appear automatically without any manual manipulation after the fact."

"Developing content in Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, as well as streamline our authoring efforts by doing less manual work."

"With Flare's native XML architecture, we could easily migrate the content to another application, but its powerful functionality and ease of use remind us why we want to stay with Flare every time we use it."

"I have been working with Flare since its inception, and I’ve also taken CSS online courses, yet I still learned a lot from this class with Scott. It was well worth taking this class."

"Since XML and multi-channel publishing are central to new media applications for writers, we wanted to incorporate MadCap Flare into this course. We are excited to work with MadCap Software in giving our students a solid grounding in the practical issues around planning and publishing a project using an industry-standard tool like Flare."

"We moved from FrameMaker® to Author-it®, but were not very happy with the way Author-it® "locks" your files in the system in its own code-propriety format. We wanted something (file format) that is more transparent and easy to use. We then moved to MadCap Flare, and we are very glad that we took this decision. For few of our products that have 30,000+ files, our build times have come down from a staggering 16-24 hour in AIT to a meager 20-30 minutes. Flare is the simplest and the best thing in market now, according to my experience."

"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."

"MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the next level’ and I am not as frustrated with last minute changes."

"I just downloaded and started exploring the new features. I have to say, wow. Wow! I’m very impressed with PageLayouts (awesome, awesome, awesome!), resizing in XML editor, IntelliSense (Wow!), Global project linking (hello CMS!), inserting snippets by drag/drop (about time ?), and love the Downloads links-key features guide, What's New guide, etc. (very, very useful content — way to go Tech Writers!)."

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."