250 MadCap Software Testimonials

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  • "We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."

  • "As long as I am a Technical Writer, Flare is always going to be my preferred option."

  • "With Flare, I can look at the entire index, get the big picture, and fix things immediately. It’s a night and day difference compared to using FrameMaker®."

  • "Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."

  • "We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as well as give them the skills to support global companies’ demands for delivering software documentation in multiple languages."

  • "I had just begun testing online Help tools for my place of work... Then I downloaded Flare 4 and what can I say.... I love V4 and was able to work with a demo to produce a great sample for consideration within only a few hours and very little help. ...for the needs of my place of work, Flare 4 is great. And the special introductory price makes it a tool we can afford to invest in."

  • "We really liked the efficiency of an authoring tool that would let us publish to both print and the Web. And after getting so many great references for Flare from the tech writer community, we decided it was the right software for our needs."

  • "This course was a great introduction to MadCap. I appreciated Scott’s knowledge and honesty about the product, and how he pointed out shortcuts and efficient ways to accomplish tasks using MadCap."

  • "Flare has been an extremely valuable tool for giving our students real-world experience."

  • "When we overhauled the class, we knew our students would need to start a project in DITA using the oXygen XML editor and then create a set of topics that could be single-sourced and re-used for online Help.We looked at a number of tools, but Flare was the one that dovetailed nicely with our needs. With its native XML architecture, singlesourcing, and topic-based paradigm, Flare was a natural fit."

  • "We had 150+ FM books. They all import in minutes with hardly any extra work in Flare."

  • "As an adjunct professor at MSOE who also works full time on a documentation team in the software industry, I am in a unique position to share first-hand, real-world experiences with my students. With MadCap Flare in the students’ toolset, I feel my ability to bring the ‘real world’ into the classroom has grown exponentially. With its strong commitment to education, MadCap Software is a highly valued partner in preparing MSOE students to excel in their careers."

  • "MadCap Flare is a robust and stable authoring tool. As an independent consultant, I have introduced Flare to several clients and they have all been impressed, often times purchasing Flare for themselves. Its wide range of capabilities make it a complex product but I have never once been unable to find an answer to a question in the online Help and PDF documentation that supports the software; a sure sign of the importance that MadCap Software places on its customer base."

  • "By migrating from a two-product solution to Flare, which was specifically designed to serve as a Help authoring tool, we immediately recognized significant efficiencies that have led to a two-fold gain in productivity. Citect's decision to move to Flare was the result of an in-depth review of more than half a dozen products. We completed a very thorough evaluation that compared 30 different Help content requirements. In the end, Flare addressed more of those requirements than any other product we reviewed. It also has a modern, forward-looking architecture, which stands out from the older designs of other solutions whose older architectures have been updated for today's Web-based Help demands."

  • "Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."