250 MadCap Software Testimonials

"MadCap software hit all of our points for a streamlined, cost-effective, and innovative solution."

"The single-sourcing in Flare is tremendously advantageous for quickly delivering the content our customers need. We've taken a huge leap with Flare, and there's still a lot more potential to tap."

"I really appreciate MadCap recognizing our program and helping us to become a great resource for students to prepare themselves for a lifelong career in technical communications. It's exciting to get this recognition from a company that is so integral to the technical communications market."

"You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."

"I really see Flare as the shining light in documentation authoring. Adding MadCap Lingo, Contributor and Analyzer into that mix has given us a powerful suite of tools for bringing a superior documentation experience to our users."

"I really like the formatting window as it can give me the relevant info about styles without opening the style sheet. Also, the Repeat Last Action is a great addition!"

"The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation."

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"I cannot imagine scaling and growing my business without Flare–it’s simply invaluable. For beginners, they should definitely take the plunge to learn it and incorporate it into their processes."

"MadCap Flare! I love it! I also love the fact that MadCap Software take my comments on board to make the product better each time.”

"MadCap Flare offers a complete solution that is able to meet authoring needs at all levels of complexity. Its true single-sourcing capabilities, reuse features, and user friendly interface make it a tool that students and professors will enjoy using. When we heard about the MadCap Scholar Program, we knew from the very beginning that we wanted to be a part of it. We’re excited to team up with the industry leader in technical communication and authoring software, which gives us the opportunity to teach students how to use a modern professional tool. This practical knowledge will play a key role in their success in future careers."

"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."

"We moved from FrameMaker® to Author-it®, but were not very happy with the way Author-it® "locks" your files in the system in its own code-propriety format. We wanted something (file format) that is more transparent and easy to use. We then moved to MadCap Flare, and we are very glad that we took this decision. For few of our products that have 30,000+ files, our build times have come down from a staggering 16-24 hour in AIT to a meager 20-30 minutes. Flare is the simplest and the best thing in market now, according to my experience."

"We really liked the efficiency of an authoring tool that would let us publish to both print and the Web. And after getting so many great references for Flare from the tech writer community, we decided it was the right software for our needs."

"As an adjunct professor at MSOE who also works full time on a documentation team in the software industry, I am in a unique position to share first-hand, real-world experiences with my students. With MadCap Flare in the students’ toolset, I feel my ability to bring the ‘real world’ into the classroom has grown exponentially. With its strong commitment to education, MadCap Software is a highly valued partner in preparing MSOE students to excel in their careers."