"MadCap support is fantastic. The key thing that I appreciate is that the support team gets back to us in a timely manner, so we can remain on task and on schedule."

"Working with MadCap has really spread a positive energy across our system. Getting ramped up with Flare was just as easy and quick as working with the tool itself. With an abundance of resources, from free webinars to online forums, we felt like we had a solid community of support …

"I love, love, love Flare's indexing functionality.Whoever designed and implemented it must have looked at everything good in competing products and then figured out ways to make indexing even easier and better. Frame, RoboHelp, eat your heart out…"

"MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the …

"We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."

"With Flare, we were able to create our first mobile Help implementation in less than two weeks, and single-sourcing allows us to update all of our Help formats, including mobile, concurrently."

"I cannot imagine scaling and growing my business without Flare–it’s simply invaluable. For beginners, they should definitely take the plunge to learn it and incorporate it into their processes."

"MadCap Flare is a tool that makes the impossible possible. As a solo writer I would not be able to support my company’s range of products without Flare. Flare is a robust tool with a lot of features that exceed my expectations."

"MadCap software hit all of our points for a streamlined, cost-effective, and innovative solution."

"The single-sourcing features in Flare offer us tremendous flexibility. The fact that we can create different Flare targets to generate variations of the same content with different branding is a huge time-saver for us."

"Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."

"This feature takes what was a separate process requiring different tools and skills and starts to make it just one more Flare output. I expect that more developers will try outputting to mobile devices now that it's easier and more convenient to do so with Flare."

"By understanding how to develop content in Flare, technical communications professionals can significantly reduce the learning curve of DITA.”

"If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in …

"In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours."