250 MadCap Software Testimonials

"Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."

"The university as a whole is fervently committed to providing our students with top-notch methods and tools to thrive in the ubiquitous field of technology. I am excited to have MadCap Flare elevate both undergraduate and master’s courses, providing the skills and critical experience with real-world technologies that our students will undoubtedly encounter in their future careers."

"Flare offers a way to develop better documentation and online Help without having to shutdown and re-engineer the processes you already have. Businesses need tools like Flare.”

"We imported thousands of pages to Flare from FrameMaker®, and now I can't imagine using anything else."

"Technical writing is an emerging profession in China, and there’s a need for modern software tools to serve the needs of businesses with an increasingly global reach. By adopting state-of-the-art MadCap Flare and MadCap Lingo software for our course, we are equipping our translation students with modern tools and techniques for supporting today’s technical writing, content management, and localization demands."

"The topic-based approach to authoring and content reuse enabled by Flare have allowed us to drastically cut down the time it takes to create manuals and get the information out to our assessors and customers."

"I love, love, love Flare's indexing functionality.Whoever designed and implemented it must have looked at everything good in competing products and then figured out ways to make indexing even easier and better. Frame, RoboHelp, eat your heart out…"

"We’re excited to use MadCap Flare and give our students the opportunity to learn and use current software tools from the field. Using Flare will help them become familiar with the concepts of single-sourcing and topic-based authoring before they graduate, preparing them for careers in technical communication."

"Having all of those graphic items available as screenshots for reference is really wonderful. The ability to seamlessly get this going with Capture and Flare together makes it even better."

"As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality that allows us to collect 'real-time' feedback from our customers. Using the Feedback Service, I've taken several valuable reader comments and made them available to other customers. More importantly, by viewing readers' input, I've been able to respond quickly to their needs and establish a closer, one-to-one connection. I now look forward to implementing the Feedback Server onsite in order to integrate it with our CRM system."

"Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

"We are continually looking at how we can enhance our documentation to support the current and future needs of our customers and partners. With MadCap, we have a publishing solution provider that shares our forward-looking commitment to providing a state-of-the-art user experience."

"I'm very appreciative of the loyalty, growth and success we've experienced with MadCap, providing a fantastic resource for our students to advance their technical writing best practices with Flare. We're thrilled to teach our master degree students modern technical communications practices using a leading-edge tool from a company truly dedicated to the education, advancement and innovation of specialists in the field."

"I really appreciate MadCap recognizing our university and helping us to become a great resource for students to prepare themselves for a lifelong career using industry leading tools. It’s exciting to teach my master degree students using products from a company that is leading the technical communications market."

"I have almost twenty years of experience in technical writing. I've used RoboHelp® HTML, Author-IT®, and every other publishing and content management software under the sun. My advice, go with MadCap Software. It is the only software that I know of that is focused on the technical writer and their needs. If I had a choice on any future projects, I would only choose MadCap Flare. I am not affiliated in any way with this company. I've just used their product for a number of years and it keeps getting better all the time. They have the tech writer's back."