250 MadCap Software Testimonials

"We are thrilled to work with MadCap Software in giving Blue Dots students an opportunity to use MadCap Flare to gain the essential skill set for modern content development and publishing. With Flare, our students will build valuable experience using the same software that technical communicators use on a global scale in the workplace today."

"We were rewriting all of our software in a cutting-edge environment with Visual Studio 2005 and using the Agile Development Model, so we wanted a cutting-edge Help authoring solution to provide our users with the best help possible, and that's Flare. Based on XML and using the latest technology, Flare has all the earmarks of being the rising star among contenders. We love that we can modify any topic, and with one button-click build new versions of HTML, print, and WebHelp. We also like Flare's use of cascading style sheets; formatting issues can be addressed in one location, and it flows through all of our projects and all of their builds."

"We are continually looking at how we can enhance our documentation to support the current and future needs of our customers and partners. With MadCap, we have a publishing solution provider that shares our forward-looking commitment to providing a state-of-the-art user experience."

"Flare’s rich functionality has played an integral part in enhancing the Vodafone user experience when they are buying, installing, and using One Net Business."

"As always, MadCap’s Support team is stellar. Love that Flare! I really need to find a way to come work for you guys."

"Working with Flare and the MadCap Team is, in and of itself, inspiring."

"The more I use Flare, the more I like it. With snippets, conditions, and proper topic chunking, I'm using and reusing my content in ways I never thought were possible."

"We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."

"I have delivered the first version of my online Help project with Flare in only 11 weeks, migrating content from 1500 pages of 'traditional' documentation. This was my first experience with Flare. There is a very high level of quality customer support and resources (the forum, videos, Help, user manuals). In my honest opinion, Flare (and all of the MadPak Suite) is very interesting."

"MadCap Software’s level of service puts all the other software companies I know to shame, especially Microsoft® and Adobe®!"

"Migrating from FrameMaker® to Flare made more sense to me than I expected. Flare simply makes it so much easier to control content, it’s more versatile, it’s more open to the outside world (XML), and if all goes wrong I can use Notepad. It caught the attention from the company developers (that’s a first in 30+ years) and the MadCap guys win hands down on service and support (that’s easy since the Adobe support is close to nill on FrameMaker®)."

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"We’re very excited to include the state-of-the-art software provided by MadCap Software into our teaching curriculum. Thanks to MadCap Software, the Technical Writing course offered in the Institute of English Studies in cooperation with Motorola Solutions, Inc., will offer our students a chance to develop skills that are in great demand by employers and will ensure that our alumni are ready to succeed in a contemporary, competitive job market."

"Flare has truly made a big difference to our documentation production. The quality has jumped dramatically."

"Flare mobile output is platform-independent, so we didn't have to customize anything for the GPS device. It worked immediately."