250 MadCap Software Testimonials

"MadCap software hit all of our points for a streamlined, cost-effective, and innovative solution."

"The single-sourcing in Flare is tremendously advantageous for quickly delivering the content our customers need. We've taken a huge leap with Flare, and there's still a lot more potential to tap."

"I really appreciate MadCap recognizing our program and helping us to become a great resource for students to prepare themselves for a lifelong career in technical communications. It's exciting to get this recognition from a company that is so integral to the technical communications market."

"We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the attractive, up-to-date image we're looking for, and it is very easy to color-code our Help content in line with our branding: orange for Merchant and red for SearchAdvisor. Flare is also the most intuitive product we evaluated, and the integration with Adobe® FrameMaker® is very clean. Flare has the right functionality, and equally important, MadCap has some of the most knowledgeable experts in the industry. With MadCap's support, we made our deadline, and the ChannelAdvisor developers were so excited by Flare's cool, colorful context-sensitive Help that they immediately started suggesting new projects."

"The university as a whole is fervently committed to providing our students with top-notch methods and tools to thrive in the ubiquitous field of technology. I am excited to have MadCap Flare elevate both undergraduate and master’s courses, providing the skills and critical experience with real-world technologies that our students will undoubtedly encounter in their future careers."

"I have been a Technical Writer for over 20 years now, and Flare is the best Help Authoring Tool that I have used."

"With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

"I have been working with Flare since its inception, and I’ve also taken CSS online courses, yet I still learned a lot from this class with Scott. It was well worth taking this class."

"The course gave me the confidence to use these new features and hopefully improve my productivity (and it also increased my confidence in the product)."

"We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."

"I really appreciate the support you provided. You helped me resolve some issues that had been plaguing me for weeks. You also helped me understand how to clean up a project. Finally, I’m a stronger SVN Tortoise user because of your great support. Thanks again – I wish all software companies had engineers with support skills as strong as yours."

"When we experimented with the features in our trial version of MadCap Flare, it became strikingly obvious that it was the product we needed. You could really tell that Flare had been thought through by documentation professionals."

"Having all of those graphic items available as screenshots for reference is really wonderful. The ability to seamlessly get this going with Capture and Flare together makes it even better."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"MadCap Flare has saved countless hours over the last two years. In the past, when something changed, it could take hours or weeks to make the change – now, it’s as simple as using Find/Replace or modifying a snippet. It is allowing me to spend more time ‘moving to the next level’ and I am not as frustrated with last minute changes."