250 MadCap Software Testimonials

"We implemented MadCap Flare documentation tools two years ago and have since seen tremendous process improvement. Our customers have noticed and appreciate the changes we've made."

"Having traveled from Word, FrameMaker®, RoboHelp®, Help & Manual to MadCap, during my years as a Technical Writer, MadCap Flare is by far the most versatile tool, I have ever used – and the online possibilities look more than promising."

"I made the switch from FrameMaker® to Flare a few years ago. I found Flare easy to pick up and am still impressed by how flexible it is. I like it a lot. As a result of using Flare, I’ve learned some CSS and HTML5 and developed web design skills, so am now more knowledgeable and employable. HTML5 and web-based help is the future…more and more people are using tablets and mobile technology."

"When our evaluation showed how much more effectively Flare would let us support the demands of our many clients whose businesses extend across Europe, North America and Asia, switching from RoboHelp to Flare was the obvious choice."

"MadCap Flare 2017 r3 adds three enhancements that I’ve been waiting to use for quite some time. The Text Analysis feature is especially useful, allowing me to write text so readers can focus on getting the help they need. This is one helpful tool!"

"MadCamp provided us with invaluable training. It really helped open our eyes to the possibilities we could achieve with MadCap’s software."

"We have just begun to tap the features in Flare for our Help website, and the results have exceeded our expectations."

"We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

"Since the beginning of UNS's technical writing course in 2013, we have been committed to providing our students with innovative methods and tools to thrive in the pervasive field of business content management. I am thrilled to have MadCap Flare and Lingo bring this course to the next level, providing our students with the skills to enable leading-edge localization practices with effective content management and reuse."

"MadCap Flare and MadCap Lingo are helping us streamline our output and integration of material to translate. Once all the pieces are in place, publishing can happen with a single click on a batch process."

"During my evaluation, I was able to convert a Robohelp project and produce working WebHelp documentation without reading any manuals or attending any training. The end product was visually appealing and the resulting markup was clean. It even offered the opportunity to convert inline formatting to css. Flare has a intuitive and productive interface."

"We are incorporating Flare so that we can give our technical writing students the most professional experience possible prior to entering the job market. Flare’s emphasis on preparing documents for multiple audiences and mediums makes it an extremely useful teaching tool. Flare also has an incredible Help system with a surprising amount of clever video tutorials, so I’m confident my students will be able to make the most of it."

"I like that MadCap Flare is a wholly integrated SDK-like environment. I do tools and automation work in a documentation group, and Flare makes my life so much easier than other packages. If something puzzles me, there's only one place I need to look. Previously it took about 6 pieces of software to piece together a documentation build."

"I just installed Flare 2018 and I am loving it! MadCap Central is a game changer."

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."