250 MadCap Software Testimonials

"As always, MadCap’s Support team is stellar. Love that Flare! I really need to find a way to come work for you guys."

"Since we moved our Word content into Flare, we’ve been able to manage all our content through a single system. That translates to a more seamless experience for both our team and our users."

"Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

"Documentation is a significant way we can differentiate ourselves, and MadCap Lingo and Flare are enabling us to provide a consistent, high quality experience, regardless of language or format."

"With MadCap, the output for all three deliverables is virtually flawless. Headings, the table of contents, cover page, and other elements all appear automatically without any manual manipulation after the fact."

"MadCap Flare is intuitive, easy to use, and fun to explore. I like that no matter how much I use it, there are always more useful features to be discovered."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"I would like to thank MadCap for finally developing the product that seems to address all my online Help needs. MadCap has made great promises, and it has delivered on them with a robust, flexible tool that is a pleasure to work with and easy to manipulate. Flare solved all of my previous aggravations in other Help systems. I have installed Flare at clients that have shared my excitement and enthusiasm about the product."

"Adobe® FrameMaker® is one of the most widely adopted publishing tools among our corporate customers. Increasingly, they are looking to leverage conditional text, variables, reusable topics, and structured XML-tagged source content into customer-facing, dynamic delivery on the Web or into their corporate intranets. Not only does Flare provide the best integration with FrameMaker® among tools available today, it also produces fantastic, Flash-based context-sensitive Help that has wowed my clients."

"We’re excited to use MadCap Flare and give our students the opportunity to learn and use current software tools from the field. Using Flare will help them become familiar with the concepts of single-sourcing and topic-based authoring before they graduate, preparing them for careers in technical communication."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"Flare offers a way to develop better documentation and online Help without having to shutdown and re-engineer the processes you already have. Businesses need tools like Flare.”

"We’re setting up our documentation for the future of our software products. With all the features in MadCap Flare, it’s easier than ever to produce clean, modern documentation."

"Regardless of who is on the other end of the line, the folks at MadCap are always friendly and helpful. I’m not one who enjoys calling customer support, but I know that doing so with MadCap will provide me with the answers I am seeking."

"Working with MadTranslations is an absolute pleasure. They are fast, professional, efficient and extremely helpful. I couldn’t ask for a better company to work with."