250 MadCap Software Testimonials

"You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp."

"As always, MadCap’s Support team is stellar. Love that Flare! I really need to find a way to come work for you guys."

"Flare’s single-sourcing capabilities help us streamline our processes to rapidly deliver the information our customers need for any new product releases."

"In contrast to CCMS systems, which simply store and manage your content in a central database, Madcap Central tackles the publishing and content delivery aspect of content. Pushing the latest updates to your project online in a quick and easy way gives you many advantages in the context of DocOps and agile. You no longer need to use separate systems for source control, task management, permissions, and other details. It’s all contained and managed within one central hub. Overall, Madcap Central provides a much-needed publishing and content delivery solution for tech docs."

"Working with MadCap has really spread a positive energy across our system. Getting ramped up with Flare was just as easy and quick as working with the tool itself. With an abundance of resources, from free webinars to online forums, we felt like we had a solid community of support to build with."

"Working with MadTranslations is an absolute pleasure. They are fast, professional, efficient and extremely helpful. I couldn’t ask for a better company to work with."

"I’d definitely recommend MadCap Flare. I moved to Flare from RoboHelp® over three years ago and haven’t looked back. I have multiple outputs to PDF, an HTML help system attached directly to our own software and a standalone HTML5, top navigation help system that clients can take away on a USB. I can’t imagine using anything else now."

"Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set up an online course using text, links, and photos."

"I really like the idea of having a central place where we can see all of our projects and be able to associate tasks."

"Thank you, what an amazing class this is! Well done to all of you who collaborated on the training manual. There is no question about the amount of time and effort that went into that wonderful guide. And, having Scott DeLoach as the instructor just totally blew me away."

"We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as well as give them the skills to support global companies’ demands for delivering software documentation in multiple languages."

"As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality that allows us to collect 'real-time' feedback from our customers. Using the Feedback Service, I've taken several valuable reader comments and made them available to other customers. More importantly, by viewing readers' input, I've been able to respond quickly to their needs and establish a closer, one-to-one connection. I now look forward to implementing the Feedback Server onsite in order to integrate it with our CRM system."

"I'm very appreciative of the loyalty, growth and success we've experienced with MadCap, providing a fantastic resource for our students to advance their technical writing best practices with Flare. We're thrilled to teach our master degree students modern technical communications practices using a leading-edge tool from a company truly dedicated to the education, advancement and innovation of specialists in the field."

"Migrating from FrameMaker® to Flare made more sense to me than I expected. Flare simply makes it so much easier to control content, it’s more versatile, it’s more open to the outside world (XML), and if all goes wrong I can use Notepad. It caught the attention from the company developers (that’s a first in 30+ years) and the MadCap guys win hands down on service and support (that’s easy since the Adobe support is close to nill on FrameMaker®)."

"MadTranslations is: der absolute Wahnsinn, fantástico, ¡increíble! I'll bet you they even checked my quote to make sure I translated correctly :). MadTranslations is easy to work with, accurate, prompt and delivers on schedule! Don't bother trying anyone else :)."