250 MadCap Software Testimonials

"We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

"This feature takes what was a separate process requiring different tools and skills and starts to make it just one more Flare output. I expect that more developers will try outputting to mobile devices now that it's easier and more convenient to do so with Flare."

"The course gave me the confidence to use these new features and hopefully improve my productivity (and it also increased my confidence in the product)."

"With Flare’s Top Navigation, our documentation centers now have a state-of-the-art look and feel to them, creating an interactive and intuitive experience for users while ensuring consistency across our documentation centers."

"Flare gave us the functionality we needed at roughly 10% of the cost of a traditional CMS, which would have also required us to add more staff."

"The webinars have been a brilliant resource for me. The hour-long sessions are just the right length to keep my attention and I can access them whenever I want. They focus on specific subjects in such a clear, fun, logical and structured way – making it so easy to remember and replicate the skills I've learned. The webinars make me feel part of the MadCap community; the enthusiasm of all the presenters is tangible – they really care that I learn and benefit from their knowledge. And the best bit is that the knowledge I gain is not just about MadCap's software – it's about current documentation best practice, methodologies and standards as well. All that useful information, and for free? In times when training budgets are so constrained, how good is that? Thank you so much!"

"We implemented MadCap Flare documentation tools two years ago and have since seen tremendous process improvement. Our customers have noticed and appreciate the changes we've made."

"Embarking on this new initiative of Arabic translation, it gave us confidence to know that MadCap and MadTranslations were also committed to the success and understanding of the project. We have appreciated the continued support of our global efforts and dedications to providing leading-edge services worldwide."

"Having used Flare for several years, I think it is an excellent "middle way" between traditional page/chapter/book tools such as FrameMaker, and very expensive full-blown DITA-based content management systems. I think it has the best of both worlds, for a relatively low cost, and many organizations would greatly benefit from it. The publishing targets feature alone is worth the price - it's that powerful."

"My company, Egenera, just switched to Madcap Flare, and I have to say, MadCap Software's technical support is outstanding. I'm a new user, and had 3 issues that were all resolved within 24 hours! I've never had better tech support, either personally or professionally."

"Even though it was our first time using Flare, we completed the project in nearly half the time the first project took."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"If you're looking for a path to browser-based help for your DITA content, you should consider the new version of Flare. Without a lot of effort, we were able to create WebHelp from imported DITA content. Flare handled DITA constructs (such as conrefs and relationship tables) without any problems in our testing."

“Using MadCap's software hasn't just been about saving time. We couldn't do what we're achieving now any other way. MadCap has taken us to the next level.”

"MadCap Flare’s single-source publishing functionality is the biggest win for us. Not only has it simplified the process of creating content, it’s also saved us a tremendous amount of time."