250 MadCap Software Testimonials

"We’re excited to incorporate Flare because it's a great example of a topic-based authoring system that is XML-driven and that helps to manage content for authors. With technical communicators increasingly responsible for delivering user assistance across a number of different platforms and in various media, it's important to have tools that are designed for this purpose."

"The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation."

"When we got to look at the new features that are included in Flare 8 – mainly the HTML5 output that includes full topic URLs and frameless output, and the enhanced searching interface and functionality – we were sold and immediately renewed our maintenance plans. These new features and enhancements are going to be of great value to our customers and our Support team."

"The team at MadTranslations has taken the time to guide us through each step of the translation process. They’ve also been very patient with us as we set up our in-house processes. With their translation certification they’ve given us the confidence we need to provide our customers with meaningful translations. MadTranslations really does offer top notch products and services."

"Our students are very grateful for the opportunity to use MadCap Flare to learn concepts, such as topic-based authoring, single sourcing and reuse of topics. Flare is the most cost efficient, easy-to-learn XML-based program we’ve come across."

"Since we moved our Word content into Flare, we’ve been able to manage all our content through a single system. That translates to a more seamless experience for both our team and our users."

"MadCap Flare offers a complete solution that is able to meet authoring needs at all levels of complexity. Its true single-sourcing capabilities, reuse features, and user friendly interface make it a tool that students and professors will enjoy using. When we heard about the MadCap Scholar Program, we knew from the very beginning that we wanted to be a part of it. We’re excited to team up with the industry leader in technical communication and authoring software, which gives us the opportunity to teach students how to use a modern professional tool. This practical knowledge will play a key role in their success in future careers."

"By migrating from a two-product solution to Flare, which was specifically designed to serve as a Help authoring tool, we immediately recognized significant efficiencies that have led to a two-fold gain in productivity. Citect's decision to move to Flare was the result of an in-depth review of more than half a dozen products. We completed a very thorough evaluation that compared 30 different Help content requirements. In the end, Flare addressed more of those requirements than any other product we reviewed. It also has a modern, forward-looking architecture, which stands out from the older designs of other solutions whose older architectures have been updated for today's Web-based Help demands."

"With MadCap, the output for all three deliverables is virtually flawless. Headings, the table of contents, cover page, and other elements all appear automatically without any manual manipulation after the fact."

"I have almost twenty years of experience in technical writing. I've used RoboHelp® HTML, Author-IT®, and every other publishing and content management software under the sun. My advice, go with MadCap Software. It is the only software that I know of that is focused on the technical writer and their needs. If I had a choice on any future projects, I would only choose MadCap Flare. I am not affiliated in any way with this company. I've just used their product for a number of years and it keeps getting better all the time. They have the tech writer's back."

"I have been using MadCap Flare for about six years for help authoring and PDF production. Once I developed the style sheets, writing became the focus not wrestling with the tool. Managing styles across multiple projects is a breeze, much easier than in tools with embedded style sheets."

"Scott is an excellent instructor who clearly has extensive knowledge of Flare and its surrounding technologies. He shaped the course to fit the needs of his students, and was fully prepared to answer questions effectively, even if the complexity of the questions were not strictly within the scope of the course itself."

"The topic-based approach to authoring and content reuse enabled by Flare have allowed us to drastically cut down the time it takes to create manuals and get the information out to our assessors and customers."

"We update our products every four to six weeks, and that means our online Help system, mobile Help, beta Help, PDF files, and Help files for our OEM customers have to be updated as well. Flare takes what could be a painful process and makes it very easy."

"We imported thousands of pages to Flare from FrameMaker®, and now I can't imagine using anything else."