250 MadCap Software Testimonials

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  • "We’re excited to incorporate Flare because it's a great example of a topic-based authoring system that is XML-driven and that helps to manage content for authors. With technical communicators increasingly responsible for delivering user assistance across a number of different platforms and in various media, it's important to have tools that are designed for this purpose."

  • "The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation."

  • "When we got to look at the new features that are included in Flare 8 – mainly the HTML5 output that includes full topic URLs and frameless output, and the enhanced searching interface and functionality – we were sold and immediately renewed our maintenance plans. These new features and enhancements are going to be of great value to our customers and our Support team."

  • "Flare is at the forefront in delivering solutions for today's documentation and training needs through its use of native XML, the emerging standard for software, and single-source publishing to multiple outputs—from HTML to Adobe® FrameMaker® or Microsoft® Word. These features, along with support for Microsoft's latest technologies (Vista, Office 2007, XPS, and DOCX) were key factors in my decision to replace Adobe RoboHelp with Flare."

  • "With MadCap Flare and Capture, we now have a central source for content and high quality screen images, whether we publish in print or online."

  • "Our students love how intuitive MadCap’s software is; they were able to rapidly and independently learn the tool using resources readily available. Out of the box, MadCap Flare is immediately easier to engage with than any other Help programs I have worked with."

  • "Working with Flare and the MadCap Team is, in and of itself, inspiring."

  • "The single-source, multi-channel authoring and publishing solutions offered by MadCap Software are a must-know for any serious technical communications professional today. Including Flare in our curriculum was a perfect fit. With our program attracting a rich mix of experienced and newbie technical communication professionals, its key that we give them exposure to the latest communication trends and technologies, and George Brown's partnership with MadCap Software is crucial in meeting that goal."

  • "Our writers were amazed by how quick it was to make a build of the Help with Flare. It used to take us more than 15 minutes per build using the old DITA style. Now it takes just 2 minutes."

  • "EMPI is delighted to collaborate with MadCap and train students and professionals in the field of technical writing. This is just the beginning, and at an appropriate time we will be looking to set up a centre of excellence dedicated to technical writing."

  • "Scott is an excellent instructor who clearly has extensive knowledge of Flare and its surrounding technologies. He shaped the course to fit the needs of his students, and was fully prepared to answer questions effectively, even if the complexity of the questions were not strictly within the scope of the course itself."

  • "Flare has truly transformed the way we deliver content to our users, and we’re excited at the thought of how we can continue to evolve our system using Flare."

  • "MadCap Flare and MadCap Lingo are helping us streamline our output and integration of material to translate. Once all the pieces are in place, publishing can happen with a single click on a batch process."

  • "Documentation is a significant way we can differentiate ourselves, and MadCap Lingo and Flare are enabling us to provide a consistent, high quality experience, regardless of language or format."

  • "We implemented MadCap Flare documentation tools two years ago and have since seen tremendous process improvement. Our customers have noticed and appreciate the changes we've made."