250 MadCap Software Testimonials

"We’re setting up our documentation for the future of our software products. With all the features in MadCap Flare, it’s easier than ever to produce clean, modern documentation."

"We are excited to work with MadCap Software in giving our students an opportunity to use MadCap Flare in applying the documentation concepts they learn in class. Not only will Flare’s extensive functionality for content development and publishing boost learning, our students will also gain invaluable experience using the same software that technical communicators rely on in the workplace today."

"The single-sourcing features in Flare offer us tremendous flexibility. The fact that we can create different Flare targets to generate variations of the same content with different branding is a huge time-saver for us."

"By migrating from a two-product solution to Flare, which was specifically designed to serve as a Help authoring tool, we immediately recognized significant efficiencies that have led to a two-fold gain in productivity. Citect's decision to move to Flare was the result of an in-depth review of more than half a dozen products. We completed a very thorough evaluation that compared 30 different Help content requirements. In the end, Flare addressed more of those requirements than any other product we reviewed. It also has a modern, forward-looking architecture, which stands out from the older designs of other solutions whose older architectures have been updated for today's Web-based Help demands."

"We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the attractive, up-to-date image we're looking for, and it is very easy to color-code our Help content in line with our branding: orange for Merchant and red for SearchAdvisor. Flare is also the most intuitive product we evaluated, and the integration with Adobe® FrameMaker® is very clean. Flare has the right functionality, and equally important, MadCap has some of the most knowledgeable experts in the industry. With MadCap's support, we made our deadline, and the ChannelAdvisor developers were so excited by Flare's cool, colorful context-sensitive Help that they immediately started suggesting new projects."

"We are at the forefront of enabling businesses to grow and capitalize on market opportunity through enterprise roadmapping, and we need user documentation that reflects the same level of innovation. As a RoboHelp customer for many years, with MadCap Flare 2.5, we now have an application based on the latest XML technology that goes far beyond the capabilities of traditional HATs. Equally important, Flare was created by developers at MadCap who had originally designed RoboHelp. We know we have a team that understands our documentation needs and is committed to supporting us today and in the future."

"We implemented MadCap Flare documentation tools two years ago and have since seen tremendous process improvement. Our customers have noticed and appreciate the changes we've made."

"I found Matthew Ellison's webinar with MadCap Software to be one of the most helpful webinars for me yet. We are excited to implement some of the features that were discussed. Thank you for continuing to offer these informative webinars to your users on a regular basis."

"I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"

"I just downloaded the Flare 2017 r2 release and built my online output. The build time went down from 7 minutes, 48 seconds to just 2 minutes, 8 seconds. Fantastic! It’s even better than in Flare 12! I’m lost for words."

"The application is great! Even though I am going through the Guide, I really wouldn’t have to, to learn the software. It is super-intuitive, and a very powerful application. I have had such a good time playing with Capture–now I can’t wait to use it on the real job!"

"The new Style Inspector in MadCap Flare 2017 r3 is amazing! I’ll be using this constantly in my projects. The reading analysis feature also saves time and effort when updating our content; I no longer have to use outside tools to analyze my text!"

"MadCap Flare offers a feature set and an ease of use that is far better than any competitors. The product is easy to use, offers an amazing set of features, and works very well."

"I searched for a substitute for RoboHelp®, found Flare, and it was all fun and games from there!"

"MadCap Flare is hands-down the best help authoring tool I have ever used."