250 MadCap Software Testimonials

"Flare’s top navigation has really helped us to provide a more intuitive, seamless web experience for users, who love the look and feel of the new online Help and the consistency across the different centers."

"Have I told y’all lately how awesome you folks are?"

"I released a Knowledge Base for our department today. I used Flare to generate WebHelp output and enabled and used every option that Flare has to offer. A lot of document automation was done using a Master Page. I used a Master Page for the first time and it really worked out well. My coworkers are really excited about this new tool and Flare gave all the tools to make it possible. Breadcrumb Navigation, variables, proxies, a-links, index, full-text search - short, everything useful was added. Compared to any other OLH or similar projects that I finished so far, this one is the best thanks to MadCap's Flare!"

"We are making tutorial videos based on what customers are searching for. Using Mimic really takes our online Help to the next level."

"We moved from FrameMaker® to Author-it®, but were not very happy with the way Author-it® "locks" your files in the system in its own code-propriety format. We wanted something (file format) that is more transparent and easy to use. We then moved to MadCap Flare, and we are very glad that we took this decision. For few of our products that have 30,000+ files, our build times have come down from a staggering 16-24 hour in AIT to a meager 20-30 minutes. Flare is the simplest and the best thing in market now, according to my experience."

"Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set up an online course using text, links, and photos."

"We’ve found that MadCap Flare is the most suitable application for creating Help systems and has been developed with the user in mind. The fact that it is constantly being updated and improved really impresses us."

"I really appreciate MadCap recognizing our program and helping us to become a great resource for students to prepare themselves for a lifelong career in technical communications. It's exciting to get this recognition from a company that is so integral to the technical communications market."

"Flare has made me so much more productive, and is going to give my group an ongoing cost savings since we will no longer have to purchase upgrades for FrameMaker®. Flare rocks!."

"I'm a very new Flare user and recently attended the MadCap Roadshow 2012 in Anaheim. I was expecting a traditional sales demo, and maybe even a little basic training -- but what I received was SO much more. It was fabulous! Mike Hamilton, VP and Product Evangelist, is a great guy and a real pro. It was also a pleasure meeting Neal Pozer, Sales Engineer and "Resident Genius". The Roadshow ended up treating me to a perfect mix of general Tech Comm industry knowledge, in-depth Flare usage and training, and even a great look at the brand new Flare v8 in action (which performed flawlessly, I might add). All attendees were allowed ask any questions that came to mind, and all were answered. It was also a great opportunity to meet other industry peers and make new contacts. The Roadshow was a pleasant surprise and really worth the time, not to mention the price being far below reasonable. I can’t recommend the Roadshow enough - and not only for perspective users, but for users both new and existing. It's an event not to be missed and I'll be attending next year for sure."

"The attention to detail in the MadTranslations samples was extraordinary because it understood the technical end of assembly and troubleshooting. As a person implementing the solution, that’s huge."

"MadTranslations is: der absolute Wahnsinn, fantástico, ¡increíble! I'll bet you they even checked my quote to make sure I translated correctly :). MadTranslations is easy to work with, accurate, prompt and delivers on schedule! Don't bother trying anyone else :)."

"Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

"I'm very excited to introduce our students to all of the possibilities with MadCap Flare for real-world technical communications. Working with the tool, we're constantly surprised at how intuitive and easy it is to use. MadCap has given us the confidence to build up our own online Help system, serving as a reference for all students working with Flare. We firmly believe in a user-centered experience, supporting each other and growing together. MadCap has demonstrated this value through its stellar customer support, response and understanding. Ultimately, we hope to expand the use of MadCap software to all of our technical writing classes."

"Since the beginning of UNS's technical writing course in 2013, we have been committed to providing our students with innovative methods and tools to thrive in the pervasive field of business content management. I am thrilled to have MadCap Flare and Lingo bring this course to the next level, providing our students with the skills to enable leading-edge localization practices with effective content management and reuse."