250 MadCap Software Testimonials

"MadCap Flare is a robust and stable authoring tool. As an independent consultant, I have introduced Flare to several clients and they have all been impressed, often times purchasing Flare for themselves. Its wide range of capabilities make it a complex product but I have never once been unable to find an answer to a question in the online Help and PDF documentation that supports the software; a sure sign of the importance that MadCap Software places on its customer base."

"Flare is a cutting edge tool because it is native XML, written using the latest technologies available, and its topic-based approach to authoring supports the concepts behind structured content."

"We have just begun to tap the features in Flare for our Help website, and the results have exceeded our expectations."

"I have been working with Flare since its inception, and I’ve also taken CSS online courses, yet I still learned a lot from this class with Scott. It was well worth taking this class."

"The single-sourcing in Flare is tremendously advantageous for quickly delivering the content our customers need. We've taken a huge leap with Flare, and there's still a lot more potential to tap."

“Using MadCap's software hasn't just been about saving time. We couldn't do what we're achieving now any other way. MadCap has taken us to the next level.”

"Thank you, what an amazing class this is! Well done to all of you who collaborated on the training manual. There is no question about the amount of time and effort that went into that wonderful guide. And, having Scott DeLoach as the instructor just totally blew me away."

"Our writers were amazed by how quick it was to make a build of the Help with Flare. It used to take us more than 15 minutes per build using the old DITA style. Now it takes just 2 minutes."

"MadCap Flare! I love it! I also love the fact that MadCap Software take my comments on board to make the product better each time.”

"I would say stick with it if you have any need for single sourcing. If you do, you will find you more than make up for the time you spend now when it comes to new outputs and updating documents later. Think through what it is you want to do in your documentation lifecycle and you will find Flare will do all the hard work for you."

"My mind has been blown – I’ve been using MadCap Flare since version 6 and have never used reports or file tags! I think I’m going to cry with delight!”

"Customer satisfaction is about being responsive and providing accurate information that users can trust. MadCap Flare is playing a central role in helping us to optimize the customer experience on both fronts."

"MadCamp provided us with invaluable training. It really helped open our eyes to the possibilities we could achieve with MadCap’s software."

"We are confident that we can build a great French Help website using MadCap Lingo and Flare. We are thrilled to start writing this new chapter of our Help story, in French and other languages to come."

"Flare has really delivered on our expectations, enabling our students to accomplish a great deal in just one week, and then build incrementally on that knowledge over the next weeks."