250 MadCap Software Testimonials

"The single-sourcing in Flare is tremendously advantageous for quickly delivering the content our customers need. We've taken a huge leap with Flare, and there's still a lot more potential to tap."

"The team at MadTranslations has taken the time to guide us through each step of the translation process. They’ve also been very patient with us as we set up our in-house processes. With their translation certification they’ve given us the confidence we need to provide our customers with meaningful translations. MadTranslations really does offer top notch products and services."

"With MadCap Flare, I can release both online help and PDF manuals the same day as the latest release. With the advent of responsive design, one file suffices for both desktop and mobile; the PDF output requires only the addition of a cover page with NO hand adjustments. Bliss!"

"We have been able to gain tremendous efficiency through the use of conditional tags to create different Flare targets and generate variations of the same content."

"I really like the opportunity MadCap Lingo gives to select one target inside a huge Flare project. If I have to translate one target, I can just select that target, and it will give me all the topics and files I need."

"Flare continually makes me look like a hero by allowing me to manage a large volume of content and reorganize output on-the-fly. I know of no other tool that can do that so well. Thanks again for creating an outstanding product.”

"It’s difficult to grasp nine weeks of assignments and try to learn a new tool. Flare lets us easily move things along."

"Using Flare, I can easily create drop-down text, so a single topic can contain a lot of information, without being cluttered. As a result, it’s simple for the user to expand the drop-down text, making information easy to find and easier to see."

"The templating in Flare lets us give the Help a different look, including different logos, depending on which website the user pulls the information from. Help will change based on where users pull that information from. It makes good use of single- source."

"Flare really is one of the best tools for producing documentation for print and electronic publishing (InDesign® is a close second, leaving FrameMaker® and Word far behind)."

"By migrating from a two-product solution to Flare, which was specifically designed to serve as a Help authoring tool, we immediately recognized significant efficiencies that have led to a two-fold gain in productivity. Citect's decision to move to Flare was the result of an in-depth review of more than half a dozen products. We completed a very thorough evaluation that compared 30 different Help content requirements. In the end, Flare addressed more of those requirements than any other product we reviewed. It also has a modern, forward-looking architecture, which stands out from the older designs of other solutions whose older architectures have been updated for today's Web-based Help demands."

"We are using MadCap Flare for most of our customers projects. Some are still working/requesting Word or FrameMaker, but there is hope to migrate them to a "real" technical writing XML tool.”

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."

"An important advantage of MadCap Lingo is that it automatically strips out the XML code, leaving just the strings to be translated. The translator can't accidentally break the code."

"Flare is one of the top tools used to create print and online documentation. I’d say it is worth the time and effort."