250 MadCap Software Testimonials

"Flare really allowed me to experiment and create an innovative wizard that makes our web guide more user friendly."

"Scott is an excellent instructor who clearly has extensive knowledge of Flare and its surrounding technologies. He shaped the course to fit the needs of his students, and was fully prepared to answer questions effectively, even if the complexity of the questions were not strictly within the scope of the course itself."

"MadCap's software makes it so much easier to provide our customers the information they need in their format of choice; it really makes my job enjoyable."

"I am pleased that our company is converting over to Flare. It has been very unpleasant working in RoboHelp® over the past year. I'm so relieved that it's only going to be a bit longer and I can hopefully say goodbye to RH® for the last time!"

"I just downloaded the Flare 2017 r2 release and built my online output. The build time went down from 7 minutes, 48 seconds to just 2 minutes, 8 seconds. Fantastic! It’s even better than in Flare 12! I’m lost for words."

"I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"

"An important advantage of MadCap Lingo is that it automatically strips out the XML code, leaving just the strings to be translated. The translator can't accidentally break the code."

"We love the snippets in Flare. Now when we have an update, it just takes a few seconds. It’s so much more efficient, and there is a lot more control."

"As a leader in the customer relationship management space for associations, the ability to listen and respond to our customers' needs is a top priority. We've found different solutions for tracking readers' use of our CRM for Members documentation, but only the MadCap Feedback Service has the Web 2.0 functionality that allows us to collect 'real-time' feedback from our customers. Using the Feedback Service, I've taken several valuable reader comments and made them available to other customers. More importantly, by viewing readers' input, I've been able to respond quickly to their needs and establish a closer, one-to-one connection. I now look forward to implementing the Feedback Server onsite in order to integrate it with our CRM system."

"With MadCap’s software, we’ve been able to do much more than we ever anticipated. In the hands of the right people, we can use the tools to make magic."

"Flare is one of the top tools used to create print and online documentation. I’d say it is worth the time and effort."

"MadCap Pulse integrated with MadCap Flare has provided users with a convenient voice to engage in social dialog within the context of our application help guide. Along with the robust analytics package offered by Pulse, it also helps our product management, support and sales teams understand the voice of our clients. Social dialog is so prevalent in our personal lives that extending the same tools into our business-to-business application sends a powerful message of relevance and innovation to both clients and future customers."

"I’ve used Flare for three or four years now. I wouldn’t call it extremely complicated and sophisticated. It does require some effort to learn but I find it generally intuitive with the occasional gotcha. But given how awful I think MS Word is, and how taxing it is to stay current with Word’s arbitrary UI changes, Flare appears to be a gift to humanity by comparison. I say just jump in."

"The single-source, multi-channel authoring and publishing solutions offered by MadCap Software are a must-know for any serious technical communications professional today. Including Flare in our curriculum was a perfect fit. With our program attracting a rich mix of experienced and newbie technical communication professionals, its key that we give them exposure to the latest communication trends and technologies, and George Brown's partnership with MadCap Software is crucial in meeting that goal."

"The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of the speed and versatility of Flare to produce their proposals. We look forward to enabling all of our students to gain experience with Flare and MadCap’s full suite of software in producing their business continuity proposals."