250 MadCap Software Testimonials

"Developing content in Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, as well as streamline our authoring efforts by doing less manual work."

"By migrating from a two-product solution to Flare, which was specifically designed to serve as a Help authoring tool, we immediately recognized significant efficiencies that have led to a two-fold gain in productivity. Citect's decision to move to Flare was the result of an in-depth review of more than half a dozen products. We completed a very thorough evaluation that compared 30 different Help content requirements. In the end, Flare addressed more of those requirements than any other product we reviewed. It also has a modern, forward-looking architecture, which stands out from the older designs of other solutions whose older architectures have been updated for today's Web-based Help demands."

"We love the snippets in Flare. Now when we have an update, it just takes a few seconds. It’s so much more efficient, and there is a lot more control."

"Numerous sources now cite Flare as the most popular Technical Writing software, and so being able to help my students learn to use it will be a great benefit to their careers. Single-sourcing is a necessary skill for Technical Writers to have, and giving students experience with a topflight program that automates single-sourcing as Flare does will be a great introduction to the practice."

"Having experienced great success with MadCap Flare in the past, I’m thrilled to share this real-world technical writing tool with our students. The projects we’ll be doing are building efforts that are not reactive, but proactive. MadCap has always been ahead of the curve with unbelievable services, responding to trends in the field and addressing user needs before they even realize it. The company genuinely cares about its customers by providing a great product. Once you’re a member, it’s for life!"

"My mind has been blown – I’ve been using MadCap Flare since version 6 and have never used reports or file tags! I think I’m going to cry with delight!”

"When we got to look at the new features that are included in Flare 8 – mainly the HTML5 output that includes full topic URLs and frameless output, and the enhanced searching interface and functionality – we were sold and immediately renewed our maintenance plans. These new features and enhancements are going to be of great value to our customers and our Support team."

"I'm very excited to introduce our students to all of the possibilities with MadCap Flare for real-world technical communications. Working with the tool, we're constantly surprised at how intuitive and easy it is to use. MadCap has given us the confidence to build up our own online Help system, serving as a reference for all students working with Flare. We firmly believe in a user-centered experience, supporting each other and growing together. MadCap has demonstrated this value through its stellar customer support, response and understanding. Ultimately, we hope to expand the use of MadCap software to all of our technical writing classes."

"Embarking on this new initiative of Arabic translation, it gave us confidence to know that MadCap and MadTranslations were also committed to the success and understanding of the project. We have appreciated the continued support of our global efforts and dedications to providing leading-edge services worldwide."

"With Flare, we were able to create our first mobile Help implementation in less than two weeks, and single-sourcing allows us to update all of our Help formats, including mobile, concurrently."

"MadCap support is fantastic. The key thing that I appreciate is that the support team gets back to us in a timely manner, so we can remain on task and on schedule."

"Thanks for all the excellent Flare webinars. They helped me to ditch RoboHelp and switch to Flare."

"The new table functionality is incredible. I absolutely love the new freedom Flare 7 gives me to change, merge, separate, and convert tables! Finally, I can convert legacy tables to text where I need to. With a recent style guide change at work, converting text notes into tables is so much easier."

"I'm so excited about using Relationship Tables! This is a fantastic enhancement even for us non-DITA people. We appreciate all you do for us. I'm a completely devoted fan. :-)"

"I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!"