250 MadCap Software Testimonials

"We were rewriting all of our software in a cutting-edge environment with Visual Studio 2005 and using the Agile Development Model, so we wanted a cutting-edge Help authoring solution to provide our users with the best help possible, and that's Flare. Based on XML and using the latest technology, Flare has all the earmarks of being the rising star among contenders. We love that we can modify any topic, and with one button-click build new versions of HTML, print, and WebHelp. We also like Flare's use of cascading style sheets; formatting issues can be addressed in one location, and it flows through all of our projects and all of their builds."

"I like that MadCap Flare is a wholly integrated SDK-like environment. I do tools and automation work in a documentation group, and Flare makes my life so much easier than other packages. If something puzzles me, there's only one place I need to look. Previously it took about 6 pieces of software to piece together a documentation build."

"I am pleased that our company is converting over to Flare. It has been very unpleasant working in RoboHelp® over the past year. I'm so relieved that it's only going to be a bit longer and I can hopefully say goodbye to RH® for the last time!"

"I really like the opportunity MadCap Lingo gives to select one target inside a huge Flare project. If I have to translate one target, I can just select that target, and it will give me all the topics and files I need."

"The new Style Inspector in MadCap Flare 2017 r3 is amazing! I’ll be using this constantly in my projects. The reading analysis feature also saves time and effort when updating our content; I no longer have to use outside tools to analyze my text!"

"It was the easiest transition, learning curve, and solution I have ever seen in a software, ever! It is intuitive, surprising, and even teaches you through example. I’m amazed and will be hard pressed to ever move away from MadCap Flare for any reason. Now I’m looking for more reasons and ways to use Flare in our daily operations."

"MadCap Flare is intuitive, easy to use, and fun to explore. I like that no matter how much I use it, there are always more useful features to be discovered."

"Since XML and multi-channel publishing are central to new media applications for writers, we wanted to incorporate MadCap Flare into this course. We are excited to work with MadCap Software in giving our students a solid grounding in the practical issues around planning and publishing a project using an industry-standard tool like Flare."

"MadCap Flare offers a complete solution that is able to meet authoring needs at all levels of complexity. Its true single-sourcing capabilities, reuse features, and user friendly interface make it a tool that students and professors will enjoy using. When we heard about the MadCap Scholar Program, we knew from the very beginning that we wanted to be a part of it. We’re excited to team up with the industry leader in technical communication and authoring software, which gives us the opportunity to teach students how to use a modern professional tool. This practical knowledge will play a key role in their success in future careers."

"My company, Egenera, just switched to Madcap Flare, and I have to say, MadCap Software's technical support is outstanding. I'm a new user, and had 3 issues that were all resolved within 24 hours! I've never had better tech support, either personally or professionally."

"I must say that I am very impressed with the MadCap package. I don't only mean the software, I mean also the tutorials, the documentation, the forums, customer support and customer care...I have been using Flare for only three months and already all of our manuals are single-sourced and published in Flare. This is an incredible achievement in such a short time."

"We are providing retailers with state-of-the-art solutions for marketing and selling on some of the world's most prestigious ecommerce channels, so it's important for our online Help and print documents to have a modern look that is in keeping with what they see on their websites. MadCap Flare provides the attractive, up-to-date image we're looking for, and it is very easy to color-code our Help content in line with our branding: orange for Merchant and red for SearchAdvisor. Flare is also the most intuitive product we evaluated, and the integration with Adobe® FrameMaker® is very clean. Flare has the right functionality, and equally important, MadCap has some of the most knowledgeable experts in the industry. With MadCap's support, we made our deadline, and the ChannelAdvisor developers were so excited by Flare's cool, colorful context-sensitive Help that they immediately started suggesting new projects."

"Flare continually makes me look like a hero by allowing me to manage a large volume of content and reorganize output on-the-fly. I know of no other tool that can do that so well. Thanks again for creating an outstanding product.”

"We love the snippets in Flare. Now when we have an update, it just takes a few seconds. It’s so much more efficient, and there is a lot more control."

"MadCap Flare 2017 r3 adds three enhancements that I’ve been waiting to use for quite some time. The Text Analysis feature is especially useful, allowing me to write text so readers can focus on getting the help they need. This is one helpful tool!"