250 MadCap Software Testimonials

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  • "We really liked the efficiency of an authoring tool that would let us publish to both print and the Web. And after getting so many great references for Flare from the tech writer community, we decided it was the right software for our needs."

  • “Using MadCap's software hasn't just been about saving time. We couldn't do what we're achieving now any other way. MadCap has taken us to the next level.”

  • "Just returned from MadCap Software’s MadCamp training in lovely La Jolla, and it was *excellent*: Content and pacing were great. Glad that we chose Flare and its suite of products for our tech docs, as it’s quite clear that they developed them for technical writers and with our needs in …

  • "Flare’s top navigation has really helped us to provide a more intuitive, seamless web experience for users, who love the look and feel of the new online Help and the consistency across the different centers."

  • "Flare’s responsive design feature is terrific. With a single output, we can deliver a properly proportioned view of our online Help regardless of the user’s device."

  • "We have about 20 product versions and modules, and we have different skins for all of them. I really appreciate the power and flexibility of setting up different skins using targets in Flare."

  • "With Flare, I can look at the entire index, get the big picture, and fix things immediately. It’s a night and day difference compared to using FrameMaker®."

  • "We chose to use MadCap Flare and MadCap Lingo because, to our knowledge, it is the only environment that integrates authoring, translation, and document management. By introducing these integrated software products into our program, we hope to raise awareness of technical communication as a profession among students and graduates, as …

  • "Software engineering and the rapidly changing technologies in the field require professors to quickly and easily manage information for classes. At the same time, students expect to be able to access information in many different formats, such as print, web, PDF and mobile. MadCap Flare provides us with the best …

  • "Since using MadCap Feedback Service to improve our Flare-based Help systems, our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls."

  • "Have I told y’all lately how awesome you folks are?"

  • "With Flare, we are able to complete our print documentation and online Help projects at least 25 percent faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

  • "The team at MadTranslations has taken the time to guide us through each step of the translation process. They’ve also been very patient with us as we set up our in-house processes. With their translation certification they’ve given us the confidence we need to provide our customers with meaningful translations. …

  • "I'm very appreciative of the loyalty, growth and success we've experienced with MadCap, providing a fantastic resource for our students to advance their technical writing best practices with Flare. We're thrilled to teach our master degree students modern technical communications practices using a leading-edge tool from a company truly dedicated …

  • "It was the easiest transition, learning curve, and solution I have ever seen in a software, ever! It is intuitive, surprising, and even teaches you through example. I’m amazed and will be hard pressed to ever move away from MadCap Flare for any reason. Now I’m looking for more reasons …