131 M-Files Testimonials

“Nothing’s ever going to a state that it shouldn’t be, and nothing is ever being reverted when it shouldn’t be, I would say that that’s been a serious advantage that M-Files has brought to the table.”

“Today we can process a file four times faster than in the past. We now work more comfortably as we can delegate more easily than before.”

“The presentation and demonstration of M-Files by The One/GeONE at our office was the decisive factor in making our decision. Everyone was very enthusiastic.”

“Our main objective is to work as a support organization that the retailers can always rely on. Since we introduced M-Files, we’ve seen a vast improvement in our response times, which in turn has increased retailer satisfaction — they can now concentrate fully on their core business while we take care of all the issues regarding the shop premises.”

"Since we are spread out in so many locations, it’s really vital that our information systems work well, and everyone has access. Our business mainly concentrates on passenger ships, especially cruise ships. During covid, the cruise industry took a big hit. That meant some difficult times for us, but now we are on track again, and our client base is quite wide. We handle 70 to 80 customers in a year.”

“We transitioned to m-files from opentext because we were experiencing a lack of consistency in how our electronic documents were stored and managed. In addition to dealing with duplicate versions of documents, information was difficult to locate and files would often be lost. Now with m-files, we have a consistent structure and process for organizing and managing documents that is nearly impossible to deviate from. We are no longer storing duplicate files that take up expensive space on the servers, wasting time searching for documents or losing important paperwork.”

"With M-Files we see less printing and scanning of the same document to get it approved, as you can now route it through a workflow. We have estimated that just with the 4 most popular workflows we save over $180,000 annually."

"Through our four most popular workflows in M-Files, we’ve estimated savings of over $180,000 annually. We expect to save a total of over $1 million within these workflows. Also, in the accounts payable department, we’ve reduced the turnaround time to get invoices approved from two or three days to less than one day, because it’s all virtually routed versus email, printing and signing. This new process is saving our company $75,000 annually. There is a lot of competition among enterprise content management systems, but M-Files is really strong especially in metadata-based content management, workflows and reporting."

"Business content and information is often spread across multiple systems in independent silos. This disconnect makes it almost impossible for employees to find what they need when they need it. The only way to solve this problem is by leveraging a modern, connected Enterprise Content Management system."

"Before using M-Files, we had few options for process optimization. We also needed significantly more transparency and efficiency in our processes for our further growth. M-Files was the right product at the right time.”

"Our manuals undergo revisions constantly, and quick repair turnarounds require isolating the right solution for any given problem. By leveraging M-Files, we are assured that the latest, most accurate information is being accessed and distributed, and that the procedures for maintaining data quality are being completed on time and authorized by the right people.”

"The implementation of the system into the company environ- ment was very fast, a full-scale analysis was completed within 2 weeks. The installation itself took approximately two months. I value the effort of the Digital Resources team, which managed the project so perfectly with such a tight schedule.”

“We would like to express our gratitude for the opportu- nity to participate in this project. We appreciate top managerial skills and the excellent quality of the IT department in KKCG, which enabled us to complete the project within a really short time. Our thanks are also due to the key users who helped us with their ideas set up the system correctly."

"At the beginning , I had some doubts about the deployment of M-Files, af ter the implementation by the Digital Resources team, we are satisf ied with M-Files. From today’s perspec tive, I can no longer imagine life without M-Files."

“The efficient handling of documents is one of the central challenges of any larger organization. Accordingly, the importance of the topic in our IT strategy has been high in recent years. Our strategy for handling documents must be long term and designed for a period of at least 5 to 10 years.”