"Recording calls is a very sensitive matter, and we have to oblige with strict regulations. Recordings contain sensitive personal information about our customers, and if there is an information leak, we have a huge problem. To maintain KBCs reputation and keep recordings safe, the Belgian financial group needed a recording …
“We were previously using a Cisco Express environment and an enterprise environment, and it was not a great experience. It was really outdated. We'd been using it for years.”
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