44 Lob Testimonials

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  • “We use Lob Address Verification in front of our KYC service to catch any mistakes made by our customers when inputting their address.”

  • “Actual bookers ending up at fake places dropped like a stone, and the number of fake properties going live dropped by 96-97 percent. That’s the real win.”

  • "Lob does the heavy lifting for all our direct mail campaigns, saving both our marketing team and our customers dozens of hours every month."

  • “We deal with some horrible APIs in the nonprofit sector. It’s mostly subpar, 90s technology. It was refreshing to use the Lob API.”

  • “The API is so simple to work with, it makes developing fun! The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.”

  • “In 2020, there was a groundswell of people wanting to contact their reps in Congress to express their outrage about various policies. I read that paper mail was the best way for constituents to ensure their message is seen and recorded, especially as many congressional offices stopped answering their phones.”

  • “Lob gives us a capability to do it in a way that makes sense.”

  • “We definitely get more addresses removed; addresses coming back as invalid with Lob than ever before.”

  • “With Veezla | Print & Mail (Lob’s native Salesforce integration), we’re happily spending half as much money and processes are smoother and nearly hands off, giving staff hours of time back to focus on our mission.”

  • "It would be impossible for us to do our job without Lob."

  • “We use Lob's integration with Iterable when we send our direct mail letters, so it's very automated. The first time we sent a batch of postcards, we sent 5,000, which went out within five minutes. I remember getting all the receipts and thinking, 'Wow!"

  • “With Lob we’re able to save our precious resources for building the pieces that we know will be innovative to our core product.”

  • "We've been able to drive additional retention increase repeat orders and decrease attrition. This has been a great initiative for us and we've seen benefits all over the business."

  • "We've seen a 30% campaign lift. We've increased retention, and moved customers down the funnel in a way that other channels haven't been able to. We're very happy with everything we've setup with Lob."

  • “Lob is completely different. The setup process is easy, and you can make changes on the fly without having to go back to an agency.”