44 Lob Testimonials

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  • “We like Lob for its efficiency, it saves time, energy, and allows us to send a large volume of letters without the headaches of post office trips.”

  • “We definitely get more addresses removed; addresses coming back as invalid with Lob than ever before.”

  • “Our decision to utilize Lob has proved critical to our business. We’ve been able to scale our current offerings and expand the products we offer without worry.”

  • “The API is so simple to work with, it makes developing fun! The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.”

  • "The team has been so communicative, and it's been a pleasure to work with them."

  • "Lob does the heavy lifting for all our direct mail campaigns, saving both our marketing team and our customers dozens of hours every month."

  • “Actual bookers ending up at fake places dropped like a stone, and the number of fake properties going live dropped by 96-97 percent. That’s the real win.”

  • “We deal with some horrible APIs in the nonprofit sector. It’s mostly subpar, 90s technology. It was refreshing to use the Lob API.”

  • “We use the verification API not only for things sent through Lob but also for all our packages NOT sent through Lob."

  • "In our industry, companies normally target a 4 to 5 times return to be a viable, sustainable marketing channel. We have an 8.3 return on ad spend from direct mail, so we're blowing that out of the water."

  • “With Lob we’re able to save our precious resources for building the pieces that we know will be innovative to our core product.”

  • “It only took 30 minutes for us to explain to our engineers how we wanted this to run, and they didn’t even have a single question.”

  • “Lob gives us a capability to do it in a way that makes sense.”

  • "We've been able to drive additional retention increase repeat orders and decrease attrition. This has been a great initiative for us and we've seen benefits all over the business."

  • "Lob's well-documented API is seamless to use and the team has been incredibly responsive to adding functionality we need."