“Often, as marketers, we think of direct mail as an ancient channel, but it works surprisingly well! I was shocked to see that it drove so many conversions. Considering we haven't done much, it’s a huge contribution as it's already a fifth of all paid activations.”

"Lob makes us much more efficient across the board."

“Actual bookers ending up at fake places dropped like a stone, and the number of fake properties going live dropped by 96-97 percent. That’s the real win.”

“Our decision to utilize Lob has proved critical to our business. We’ve been able to scale our current offerings and expand the products we offer without worry.”

“With Lob we’re able to save our precious resources for building the pieces that we know will be innovative to our core product.”

“I was very skeptical when we first moved this mail work out of house and in retrospect it was absolutely critical to letting us focus on our mission in a more scalable, consistent way.”

“Lob gives us a capability to do it in a way that makes sense.”

“We definitely get more addresses removed; addresses coming back as invalid with Lob than ever before.”

“In 2020, there was a groundswell of people wanting to contact their reps in Congress to express their outrage about various policies. I read that paper mail was the best way for constituents to ensure their message is seen and recorded, especially as many congressional offices stopped answering their phones.”

"We've been able to drive additional retention increase repeat orders and decrease attrition. This has been a great initiative for us and we've seen benefits all over the business."

“We use the verification API not only for things sent through Lob but also for all our packages NOT sent through Lob."

“Using the Lob API, we automated all of this—from making sure members were providing deliverable addresses to programmatically sending postcards on-demand instead of through an entirely manual process.”

“We like Lob for its efficiency, it saves time, energy, and allows us to send a large volume of letters without the headaches of post office trips.”

"It would be impossible for us to do our job without Lob."

“The API is so simple to work with, it makes developing fun! The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.”