"We've been able to drive additional retention increase repeat orders and decrease attrition. This has been a great initiative for us and we've seen benefits all over the business."

“Since implementing automated direct mail, we have strong confidence that our members and provider partners are receiving important care plan information in the timeliest manner possible.”

"Lob is our insurance that a message is always received no matter what, as our mission is basically to be the USPS of official correspondence - we take delivery very seriously. Lob has played a critical role in delivering messages from individuals to their elected officials.”

“The API is so simple to work with, it makes developing fun! The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.”

“It's a simple to use, but incredibly powerful tool. It just works."

"The time saved is nearly impossible to quantify—I can't imagine our current operation with a traditional vendor."

"In our industry, companies normally target a 4 to 5 times return to be a viable, sustainable marketing channel. We have an 8.3 return on ad spend from direct mail, so we're blowing that out of the water."

“It only took 30 minutes for us to explain to our engineers how we wanted this to run, and they didn’t even have a single question.”

"We focus on the Medicare population, aged 65+, who are unresponsive to calls and emails. A letter from their doctor generates rapid and high response rates, 30 to 50 times greater than the usual 0.1 to 0.25% rate for payer letters."

“With Veezla | Print & Mail (Lob’s native Salesforce integration), we’re happily spending half as much money and processes are smoother and nearly hands off, giving staff hours of time back to focus on our mission.”

"It would be impossible for us to do our job without Lob."

“We use the verification API not only for things sent through Lob but also for all our packages NOT sent through Lob."

“We use Lob's integration with Iterable when we send our direct mail letters, so it's very automated. The first time we sent a batch of postcards, we sent 5,000, which went out within five minutes. I remember getting all the receipts and thinking, 'Wow!"

“We use Lob Address Verification in front of our KYC service to catch any mistakes made by our customers when inputting their address.”

"The team has been so communicative, and it's been a pleasure to work with them."