"LiveChat has been an integral tool in doing this because it has kept us close to our clients. There is an easy flow of feedback due to LiveChat’s reliability and ease of use."

"LiveChat is very easy to set up and get your team started. They provide great tools for education and training our team. Within hours, they are ready to go live. Their customer service is also very responsive and thoughtful in helping us resolve problems. Also like the flexibility to change …

"We wanted to make our customer service to differentiate us from competitors."

"My organization has used LiveChat for several years through our integration with ZenDesk. It is seamless, powerful and my team simply loves how it works. Customers get a kick out of real-time, chat support. LiveChat makes it happen. Pros: Dependable, easy to use, simply does what you want it to. …

"Every startup website should have LiveChat! We have been amazed at the connections we have gained from implementing this incredibly powerful yet simple tool on our site. And with the LiveChat mobile app, we chat with people on our website right from our phones, like we are texting. It's very …

"From a sales and marketing perspective, adding LiveChat to our site was the single BEST strategy we implemented in 2015. With 300,000 products on our site, you can imagine the product-related questions our customers might have. LiveChat is an easy and FAST way for a potential customer to get the …

"Many features that make usage and reporting more efficient. Like the Canned Responses, Report view by Tags, Date, Agent. LiveChat almost anticipates every way a user would need information quickly and effectively. Great job LiveChat! :)"

"We installed LC to give us a support arm for our visual content platform, and immediately got way more than we expected. As well as the chat features which are great as a standard, the reporting and tracking of visitors on our website was so accurate, easy to use and …

"LiveChat is easy to use and allows fast and efficient communication with our prospects. A dashboard enables performance monitoring to improve the efficiency of our responses and gives us the opportunity to automate certain spots. The contacts we've had with LiveChat were fast and ultra-efficient in addition to being very …

"I'm going to keep this short and sweet. LiveChat is s one of those apps that just works. We can rest easy knowing that in over a year of usage it has never failed us. Whenever we have a question their customer support is always friendly and easy to deal …

"We've used this product for several years now. I don't usually do reviews, but we are so pleased with LiveChat! If you are in the market for a live chat, this is the one to get! Pros: Allows you to preview the typed text before the chatter even sends it. …

"If you have a business, and you have a website then you need this! LiveChat was the missing link to our customer service and we have had nothing but positive response from our customers! On top of that, they send out regular tips and tricks to better use their service …

"What I love most about LiveChat is that I can engage INSTANTLY with whoever has just landed on our website. If anyone has a question, we can answer straight away, which often leads the prospect to becoming a paid client's money in the bank, and provides wonderful customer service."

"After testing many website based chat tools, LiveChat's tool proved to be the easiest to manage website visitors for my needs. Once I started using the tool to connect with visitors in real time the yearly subscription paid for itself in the first 24 hours. Easy to use for back …

“LiveChat has an understandable front-end and the reporting capabilities.”