112 LiveChat Testimonials

"We wanted something that would give us an edge in lead capture over our competitors and LiveChat did just that."

"Our Mo Community loved LiveChat! Some of our long-time supporters mentioned it was their new favorite feature on the website."

"We were looking for a chat system to ease the amount of calls we were receiving. By having LiveChat on our learning websites, we wanted to make it easier for our customers to get in contact with us."

"We had many of our bigger clients start using chat instead of calling us which was better for them as they could speak to us sooner rather than waiting on the phone."

"After testing different chat softwares from different companies our conclusion was that LiveChat was the best alternative out there, mostly because of the simplicity in usage and design."

"We can actively save time and respond faster to customers using LiveChat which helps our teams to build trust and confidence with customers and prospects."

"We believe that the future of our industry lies in providing better transparency and real support to clients throughout their trading experience; this can only be achieved by aligning broker’s interests with those of their clients and investing on hearing out the client and implementing what they really need/want."

"LiveChat is cheaper than some competitors without sacrificing quality and functionality."

"We wanted to improve our online engagement, provide a timely service for our customers and assist them in finding a new home."

"LiveChat is a very seamless product, we never think about it, we just use it."

“With message sneak peek we’re able to wow the customers by looking for answers based on what they are already typing.”

“We wanted to provide a way for our customers to have almost instant access to our Support Heroes, so we looked into providing live chat access to them.”

"It was not possible for an agent to take multiple calls at the same time in rush hours. And it was much more expensive than LiveChat. These were the main reasons for us to check for a better option to receive customer contact.”

"Integrating Lift Kits 4 Less Magento store with LiveChat was really seamless and it didn’t take more than a few clicks. LiveChat turns out to be even more valuable to e-commerce businesses with some nice features like automated greetings or sales tracking. It can really give you valuable insight based on your conversations, to optimize the way you communicate with your customers."

"It was immediately clear that the customer service team at LiveChat would be a clear differentiator. Concise, prompt, and thorough support was a welcome change.”