"We've been encouraging people to use live chat, it's become a really significant marketing tool for us. We are implementing additional ways of encouraging people to use it."
"We wanted to give our customers another method of communicating with our reservation agents. The majority of our business comes from our website; we had hoped that providing an online option to our web-based consumers would also improve their experience on www.foxrentacar.com."
"Prior to using LiveChat, we did explore and integrate a few competitors in the system but we found a lot of them to be complicated, bloated and a little on the slow side. We went with LiveChat because it can be customized completely to your own needs and preferences."
"A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way."