112 LiveChat Testimonials

"I have been using LiveChat in the business I work for almost three years now since the first day of my employment with them. However, our very first chat was officially on October 21, 2011. SO, technically 4 years going strong with LiveChat. I have watched over the years as the software has improved while the ease of functionality has increased. I am immediately able to give my customers a point of support contact. I love the detailed reporting available and all the variable matrixes. The analytics are impeccable!! Also, being able to integrate apps is phenomenal. LiveChat is so customizable and that is something I sincerely appreciate. The archives section is something I use on a daily basis as well. Having the Knowledge Base readily available has been super helpful. I have not had to use the LiveChat feature - so that in itself speaks volumes!"

"LiveChat gives our team the ability to help prospects the moment they need it. I love how visitors can leave messages for us during our off hours as well, letting us reach out as soon as we're back online again. One of the features I like best is how multiple team members can be online at once."

"We’re a tech company, so we wanted to make sure we were catering to all suitable ways our customers wanted to get in touch with us. Speed & visibility is very important to us and LiveChat helps to cover both of those perfectly. We also love the reporting available, as it makes it an easy job for us to monitor our chat satisfaction & predict cover levels. Beyond the product, a gold star goes to the LiveChat team. Since developing a relationship on social media we have had several conversations around live chat and how best to use it's features."

"A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way."