255 Laserfiche Testimonials

“Previously, we needed 28 people to answer citizen questions quickly and accurately. Today, with a staff of 17, our customer service is better than ever before.”

“We continue to capture and automate the numerous paper driven workflows which exist in our local government. Workflow and Forms are incredible tools and the Business Process Library is a fantastic way to rapidly introduce new solutions. If I could offer one piece of advice, it would be to get your hands in and try to recreate what other users have shared on Laserfiche Answers and here on the Solution Exchange.”

“The manufacturing sector is becoming increasingly data driven. Our digital transformation initiatives have enabled us to provide a better experience for our customers and staff members. We can respond to customers more quickly, retrieving relevant documents in seconds while speaking to them.”

“Not only is Laserfiche effective within the agency, but it means so much to the person waiting on that check. To be able to get it 70 or 90 days sooner is so important to them.”

“The goals were to reduce the time that it takes to evaluate transcripts, keep everybody notified and just have the process flow better. Laserfiche solved all those things for us.”

“The more that we’re embracing it, the faster and better everybody’s going to be. It’s completely changed the entire culture of our company.”

“We’ve got them organized so you can see the physical history, the summary, and the progress notes. What I like about Laserfiche is that in just three clicks, we’re in the electronic health record. For a clinician, especially our doctors, that time matters to them.”

“Our vision for Laserfiche is to allow all of our field workers, regardless of which country they are in, to be able to interact with documents, find records and submit forms—all from their mobile devices.”

“We are fairly new on the journey, but we are very excited about what we can do here. Automating our internal business processes using Laserfiche electronic forms and workflow is part of our technology transformation that enables our mission in fighting hunger and poverty.”

“Ultimately, Laserfiche has been time-saving–not just for the finance department but throughout the company.”

“Laserfiche can help a lot with business process re-engineering. It’s a very easy and straightforward solution, which can make a big change in the organization.”

“Start by focusing on your processes—not the functionality you need to improve them. We took a close look at our processes and that’s why we were able to gain the maximum benefit from our Laserfiche implementation.”

“The Laserfiche DMS implementation has not only significantly enhanced the AFS business processes but it has also changed the way we at AFS do business, resulting in enhanced productivity and cost reductions including substantial contributions to the AFS sustainability initiatives through reductions in our carbon footprint.”

“Our goal is to have Laserfiche implemented throughout the whole organization and to use it in as many of the business processes as possible to have our operations as paperless as possible. Laserfiche has worked beautifully for us so far.”

“Doing business across a large geographical area means we have certain challenges. The road systems, the postal service and data communication infrastructure are below par in some places. With paper, finding information was a challenge. Resolving queries was time consuming and costly.”