“We receive thousands of calls from clients anxious to know if we can help, These kinds of calls were hard for our staff to field since we had over 25,000 active applications stored in filing cabinets. We knew that automating our application approval process would make us more efficient and accelerate our ability to help households in need.”
“Records were disorganized, and stored in warehouses making them difficult to find, This led to high storage costs and labor costs associated with searching for documents. It was almost impossible to consult files for decision-making, which delayed critical processes.”
“It saves time and is more efficient and user-friendly for the whole department.”
“HR estimates that it has reduced its annual costs associated with document management by over $350,000, as compared to the previous paper process.”
“Laserfiche allowed us to go from a paper-driven accounts payable department to a nearly paperless department. Documents no longer have to be printed, shuffled around and filed. Instead, they can simply be uploaded to Laserfiche.”
“Laserfiche Forms Magic has allowed us to streamline our internal processes. It has helped us become more effective and efficient. It has allowed us to step away from checking boxes and paperwork, get in front of clients and spend more time on value added activities.”
“[Laserfiche] has been in the business for a long time. They understand the needs of advisors. And they’ve put together digital filing systems for literally hundreds of financial firms.”
“We partnered with Laserfiche because it has the most flexible workflow automation platform to support not just our core processes, but to also transform our operations across the company-from human resources to finance and IT.”
“Digitizing our records and business processes has saved staff endless time and energy.”
“The most essential reason for automating and standardizing this process is that we don’t want anyone slipping through the cracks. The new Laserfiche process has become one of the most critical systems in the county.”
“Since we have implemented the new system, we have become very efficient. Election judges take less time to process ballots, since the ballots are ready for processing much earlier.”
“Before starting to design a process from scratch, I look to see if it has already been done in the Business Process Library. Since it is already done once, it is easy to duplicate. The BPL is a great resource.”
“We know we are always competing with the other departments for top-notch applicants and the person who gives the offer first wins. When we get to tell people that they can get hired within six weeks, we end up winning.”
“In short, I can say that with each new solution I build I have a completely different view on how I am going to build it. I now build with the anticipation of constant change.”
“I’m seeing more people entering college or students moving back home after college who want to be more active in their community. They see that the city is adopting technology that they are used to, so it attracts them more.”