255 Laserfiche Testimonials

“We as government can be more efficient. There are tools out there to do it, and it’s worth the investment, I think there’s a great return on investment story to be told when you automate the right way, for the right reasons and in the right business areas.”

“The integration allows staff to access documents associated with any spatial asset simply by clicking on a point on a map. This saves time and eliminates the need to store documents in multiple locations.”

“We got rid of a couple departments’ antiquated imaging systems in order to move them onto Laserfiche, which makes my staff more efficient because it only has to administer the one ECM system. It’s also easier from a user training perspective, since everybody’s using the same thing.”

“It is very versatile. I like to describe it also as a blank canvas. If you can think it up, you can build it. The electronic flow and distribution is also very efficient, and saves a lot of time and money.”

“The goal was to give people the ability to find the data they were looking for. Rather than thinking of Laserfiche as just a place to put electronic documents, we organized and standardized everything. That made it simpler.”

“Our vision is to be the lender of choice within our marketplace, and Laserfiche has helped us to achieve that.”

“We are currently automating 120,000 Building Consents, Resource Consents and License’s documents using Laserfiche Workflow, which is pulling metadata from the old database and transferring it into the Laserfiche database. Doing a manual transfer would have been a nightmare.”

“We’re always looking for opportunities to be more effective and really bring that cost for service or cost per unit down. Not for a bottom-line profit like in the private sector, but to try to reduce the cost of service to our constituents, and use their tax dollars appropriately and as wisely as possible.”

“We want to make those processes more efficient, more automatic and better for the public. In order to grow, we have to innovate.”

“At the end of the day, my job is about working with a team that provides innovation and collaboration for Oakland County to improve customer service.”

“When staff comes in in the morning, they’re opening Laserfiche; it has become part of our daily routine. When we have that approval process, those things get cleared and reviewed in a timelier manner. That ensures that all of our staff and even our contractors are following standard operating procedures, so that we can ensure the safety of our passengers.”

“Our teachers are beginning to see when they bring other records to us, not only are we able to receive that information and quickly digitize it, but we’re also able to retrieve it for them if needed in the future.”

“It’s the wave of the future. If we want to work toward processes that are more efficient for citizens as well as staff members, we have to find those time savings.”

“Not only is Laserfiche effective within the agency, but it means so much to the person waiting on that check. To be able to get it 70 or 90 days sooner is so important to them.”

“The goals were to reduce the time that it takes to evaluate transcripts, keep everybody notified and just have the process flow better. Laserfiche solved all those things for us.”