“Before starting to design a process from scratch, I look to see if it has already been done in the Business Process Library. Since it is already done once, it is easy to duplicate. The BPL is a great resource.”
“At the same time, Laserfiche gives us peace of mind because it doesn’t allow anyone to go into the system and make changes, or perhaps inadvertently make a change, without my knowledge. Core information like packaging components and instructions must follow specific parameters. That’s so important for the organization, and a big help to me.”
“We also have workflows that run on a regular basis to provide reporting on weekly and monthly property visits. Workflow compiles statistics and places them on a chart, which it embeds into an email and sends to our company’s executive team, including the owner. This provides them with insight into our day-to-day operations.”
“Laserfiche WebLink is great because all interested stakeholders can easily view public documents with the click of a mouse. Plus, it saves our staff the work of converting documents to PDFs and manually posting them on our website.”
“The integration allows staff to access documents associated with any spatial asset simply by clicking on a point on a map. This saves time and eliminates the need to store documents in multiple locations.”
“We don’t have to do any maintenance on the GIS side to keep the integration working.”
“We immediately realized tremendous benefits from Laserfiche. Documents that used to take days to find became available with the click of a button. It used to take hours to find specific text within meeting minutes that were hundreds of pages long, but with Laserfiche it only took seconds.”
“I joke that our Laserfiche programmers are ‘business process therapists’ because they helped us to look at what we were doing, what we needed to do and where we could add efficiencies and streamline processes.”
“Our dean looked at the current economic and employment conditions and determined that we must grow our enrollment numbers to meet the large demand for engineering graduates. The goal is to increase accessibility to engineering education at all levels and deliver that education in a cost-effective manner. Educational institutions’ budgets are always tight, so doubling our staff along with the enrollment growth wasn’t an option.”
“Laserfiche has a ton of flexibility, and the integration with Dynamics was a big selling point. Laserfiche best fit our needs from the beginning to the end of the process.”
“Eventually, we want to provide user-licenses to parents and students so they can be a part of the forms process. Right now, we are exploring how we can create a custom solution that would enable us to allow secure access to each parent. There is a lot more we can do in terms of use and integrations that go well beyond document storage. The options are endless.”
“The HR onboarding process was a quick win that we could use as a selling point to promote adoption in other departments. There was an initial resistance to adoption because the trust and understanding was not there. This successful implementation in HR was the catalyst for a district-wide adoption.”
“As a whole, our organization’s goal is to ‘Reimagine Bergen.’ For my department, this means reimagining how we use technology and reimagining the student experience. To support this, we are dedicated to implementing solutions that our students are comfortable using. Millennials use technology in every aspect of their lives. For that reason, it’s important for us to leverage technology that expedites student-facing processes in order to meet their expectations.”
“Laserfiche was a great fit for Bergen Community College’s needs since it enabled students to better manage their academic progress.”
“Our teams has been extremely receptive to the new process since making the switch. We’ve really freed up the rehab program managers so they are really embracing the change. As we continue to use this process and automate more, the expected ROI is high and we expect scalability, which is important to us.”