“One of our strategic goals for the next five years is to develop a culture of automation on campus. We want people to begin to identify these manual, paper driven processes themselves and look for strategic ways to automate them.”
“Any system we looked at was either too costly, not customizable enough, not user friendly, or not cloud based.”
“The development of an AP workflow has allowed invoices to electronically move through the approval process seamlessly and has improved collaboration between every employee who is involved with the AP process. Our AP team can now easily track where invoices are within the approval process and as a result are able to process payment for invoices in a more timely and efficient manner. Today, invoices can be easily retrieved by using customized search tools within Laserfiche, and we can confidently say that invoices will never go missing again.”
“Laserfiche WebLink is great because all interested stakeholders can easily view public documents with the click of a mouse. Plus, it saves our staff the work of converting documents to PDFs and manually posting them on our website.”
“The integration allows staff to access documents associated with any spatial asset simply by clicking on a point on a map. This saves time and eliminates the need to store documents in multiple locations.”
“We don’t have to do any maintenance on the GIS side to keep the integration working.”
“We immediately realized tremendous benefits from Laserfiche. Documents that used to take days to find became available with the click of a button. It used to take hours to find specific text within meeting minutes that were hundreds of pages long, but with Laserfiche it only took seconds.”
“I joke that our Laserfiche programmers are ‘business process therapists’ because they helped us to look at what we were doing, what we needed to do and where we could add efficiencies and streamline processes.”
“Our dean looked at the current economic and employment conditions and determined that we must grow our enrollment numbers to meet the large demand for engineering graduates. The goal is to increase accessibility to engineering education at all levels and deliver that education in a cost-effective manner. Educational institutions’ budgets are always tight, so doubling our staff along with the enrollment growth wasn’t an option.”
“Laserfiche has a ton of flexibility, and the integration with Dynamics was a big selling point. Laserfiche best fit our needs from the beginning to the end of the process.”
“Eventually, we want to provide user-licenses to parents and students so they can be a part of the forms process. Right now, we are exploring how we can create a custom solution that would enable us to allow secure access to each parent. There is a lot more we can do in terms of use and integrations that go well beyond document storage. The options are endless.”
“The HR onboarding process was a quick win that we could use as a selling point to promote adoption in other departments. There was an initial resistance to adoption because the trust and understanding was not there. This successful implementation in HR was the catalyst for a district-wide adoption.”
“As a whole, our organization’s goal is to ‘Reimagine Bergen.’ For my department, this means reimagining how we use technology and reimagining the student experience. To support this, we are dedicated to implementing solutions that our students are comfortable using. Millennials use technology in every aspect of their lives. For that reason, it’s important for us to leverage technology that expedites student-facing processes in order to meet their expectations.”
“Laserfiche was a great fit for Bergen Community College’s needs since it enabled students to better manage their academic progress.”
“Our teams has been extremely receptive to the new process since making the switch. We’ve really freed up the rehab program managers so they are really embracing the change. As we continue to use this process and automate more, the expected ROI is high and we expect scalability, which is important to us.”