267 Laserfiche Testimonials

“We’ve got them organized so you can see the physical history, the summary, and the progress notes. What I like about Laserfiche is that in just three clicks, we’re in the electronic health record. For a clinician, especially our doctors, that time matters to them.”

“The goal was to give people the ability to find the data they were looking for. Rather than thinking of Laserfiche as just a place to put electronic documents, we organized and standardized everything. That made it simpler.”

“The finance department had a process to collect eight different documents, twice a year from each of our 41 schools. It was a time-consuming task and often required a staff member to search through emails, open attachments, rename and save files."

“When we were searching for these new systems, we made it a mandatory requirement that they would all be able to integrate with Laserfiche, Laserfiche is our enterprise solution for content management. We’re not going to move forward with any system that is incompatible with it.”

“Our reseller and our engineering department devised a program that changes all those links to Laserfiche WebLink search links. Now, users click on a parcel to bring up a Laserfiche WebLink window with all the pertinent information.”

“Our HR system is good, but it’s easier for me to get the information I need from Laserfiche. I can look at the personnel action form to see the signatures and the notes I made. All those supporting documents aren’t in the HR system.”

“We had a directive from our city manager to look at document imaging. We looked at a number of products over a long period of time, and the technology changed during that period.”

“As a city, we have buildings that are very, very widely spaced. Previously, supervisors might have to come all the way across town to look at paper applications. Being able to view applications from their desks is a tremendous time saver.”

“Whenever there’s a vacancy, we enter the employee requisition into the HRIS system. We then set up an appropriate folder in Laserfiche, which is where all the images and the application are scanned. Each supervisor is assigned a unique login and password for access to the intranet.”

“With every new project, people really welcome our support and suggestions. We all listen to each other and are willing to hear new ideas. At the same time, people don’t just say, ‘I’m going to do this’ and call up IT—DAG helps define the project and gives the go-ahead.”

“My goal, in the beginning, was to get as much ‘buy-in’ as possible for our fledgling imaging program. Working together on interdepartmental projects is a proven recipe for success in Lakewood.”

“Laserfiche was the most user-friendly solution we looked at, and we knew that was going to be very important. Laserfiche also had a very strong presence in cities around our size (population: 145,000), so we knew that support for local government operations was in place.”

“We sent them an email about Laserfiche WebLink and they did the rest. They found everything they needed right there. It turned out to be a tremendous time saver for us—and for them.”

“Right now, case documents are contained in a paper file, which eliminates collaboration and the ability to work on the case at the same time as someone else. As a result, we end up doing a lot of photocopying, which wastes paper. It can also get confusing to have so many copies of the same document floating around, because you never know which is the most current, complete version.”

“Laserfiche Workflow is a wonderful tool. We rely heavily on it.”