255 Laserfiche Testimonials

“Shufro Rose’s approach to digital transformation is firmly rooted in its dedication to serving clients, The firm’s vision and use of Laserfiche has positioned it for success, even in times of dramatic change.”

"Document sharing, document storage, and the ability to automate processes are important for us as we expand our program. Finding a way to operate in an efficient manner, with processes as automated as possible, was what led us down the road to adopting an ECM solution. Once we saw how Laserfiche improved efficiency and gave us access to specific data points, we decided that we would like for each department to start to operate within Laserfiche, using the program for any tasks that could be automated or would benefit from some type of workflow."

“We did not have a centralized system that would support all of our business units. Each department had their own system of managing their records. Without automation or integration, data had to be entered into multiple systems.”

“When we were searching for these new systems, we made it a mandatory requirement that they would all be able to integrate with Laserfiche, Laserfiche is our enterprise solution for content management. We’re not going to move forward with any system that is incompatible with it.”

“Our reseller and our engineering department devised a program that changes all those links to Laserfiche WebLink search links. Now, users click on a parcel to bring up a Laserfiche WebLink window with all the pertinent information.”

“Our HR system is good, but it’s easier for me to get the information I need from Laserfiche. I can look at the personnel action form to see the signatures and the notes I made. All those supporting documents aren’t in the HR system.”

“We had a directive from our city manager to look at document imaging. We looked at a number of products over a long period of time, and the technology changed during that period.”

“As a city, we have buildings that are very, very widely spaced. Previously, supervisors might have to come all the way across town to look at paper applications. Being able to view applications from their desks is a tremendous time saver.”

“Whenever there’s a vacancy, we enter the employee requisition into the HRIS system. We then set up an appropriate folder in Laserfiche, which is where all the images and the application are scanned. Each supervisor is assigned a unique login and password for access to the intranet.”

“With every new project, people really welcome our support and suggestions. We all listen to each other and are willing to hear new ideas. At the same time, people don’t just say, ‘I’m going to do this’ and call up IT—DAG helps define the project and gives the go-ahead.”

“My goal, in the beginning, was to get as much ‘buy-in’ as possible for our fledgling imaging program. Working together on interdepartmental projects is a proven recipe for success in Lakewood.”

“Laserfiche was the most user-friendly solution we looked at, and we knew that was going to be very important. Laserfiche also had a very strong presence in cities around our size (population: 145,000), so we knew that support for local government operations was in place.”

“We sent them an email about Laserfiche WebLink and they did the rest. They found everything they needed right there. It turned out to be a tremendous time saver for us—and for them.”

“Right now, case documents are contained in a paper file, which eliminates collaboration and the ability to work on the case at the same time as someone else. As a result, we end up doing a lot of photocopying, which wastes paper. It can also get confusing to have so many copies of the same document floating around, because you never know which is the most current, complete version.”

“Laserfiche Workflow is a wonderful tool. We rely heavily on it.”