"When we have to sit there and play whack-a-mole to stamp out fraud, it’s a huge drain on our resources. It was something we weren’t able to stay on top of. It consumed our weekends — we were dreading Monday mornings."
"They were a black box, so we didn’t have control. The end result was too many bad orders were scored good and too many good orders were scored as bad."
"Kount's been a huge help to our fraud prevention and it's been evolving with us as well."
“If you don't have a good source of data you will never find the root cause and might be focusing on the wrong issues.”
"Kount is an extremely reliable partner. The support team is always there when you need assistance. They make what seems like difficult problems on our end an easy fix for them."
"What we really appreciate about Kount is that we can use the product for more than just fraud."
"The ability to write complex policies to decline, review, or approve orders has been key for us. When I need a new rule created to stop an emerging threat, our team can easily set that up. And that’s been amazing."
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