"You always hear about the jewelry industry getting targeted for fraud, so it’s great to have a solution like Kount that provides a powerful fraud prevention strategy without inhibiting our customers’ experience."
"Our chargeback rate dropped 50% in the very first month of using Kount. Now our chargeback rate averages 0.25% - 0.3% – about twenty times lower than when it peaked at 5.5%. And in our best month, we’ve been able to drop the chargeback rate as low as 0.11%."
"Kount did more than just get us back to ‘even’ by stopping the fraud. The bigger picture is that we’ve swung from paying tens of thousands of dollars each month to deal with fraud to the point where we’re actually increasing revenues because we can confidently go after new markets and new opportunities."
“If you don't have a good source of data you will never find the root cause and might be focusing on the wrong issues.”
"Kount is an extremely reliable partner. The support team is always there when you need assistance. They make what seems like difficult problems on our end an easy fix for them."
"What we really appreciate about Kount is that we can use the product for more than just fraud."
"The ability to write complex policies to decline, review, or approve orders has been key for us. When I need a new rule created to stop an emerging threat, our team can easily set that up. And that’s been amazing."