79 Kount Testimonials

"Our chargeback percentage of Total Transaction Volume is 0.03% compared to an Australian Online Travel Services benchmark of 1.9%. We’ve achieved a 83% reduction in the number of bookings flagged for review [and] a 50% reduction in bookings declined for fraud validation."

"We’ve seen a 77% drop in chargebacks for the most targeted resort. Kount has blocked about $350,000 in fraud for that one property alone, which is just 1 out of 250 resorts we serve."

"Our chargeback rate has dropped about 30% specifically related to fraud. We're not reviewing nearly as many orders, and we're not fighting nearly as many chargebacks, which has been huge for our internal team."

“I think it’s common for people to think they’re fine because they don’t have fraud right now. But really, you need to be proactive about it. When I joined Jeffers Pet, I was told fraud wasn't an issue. So I left it at that, but I'm kicking myself now. Why didn't I just push that further to say: 'Let's just go ahead and put something in place. It's worth the investment.' It's much better to have something in place before fraud becomes a problem.”

"The Kount + Midigator team has really come through for us. When we have an urgent matter, we always get timely advice and guidance on how to handle the situation. Having that help has been massively important to us."

The extent of their knowledge and their response time is unreal. If I'm doing something and need it verified, I get same-day responses."

"We use Kount's fraud protection technology through Tilopay. It has transformed the way we handle transactions. Our guests now enjoy a frictionless payment experience, and we have witnessed a significant increase in successful bookings. We couldn't be happier!"

"Kount has been a strategic partner, enabling us to increase approval rates and protect merchants across Central America and the Caribbean. Their flexible technology allows us to provide solutions tailored to each customer's needs."

"They were a black box, so we didn’t have control. The end result was too many bad orders were scored good and too many good orders were scored as bad."

"We want our guests to be able to make purchases via the AMC Theatres app or website, then walk right into a theatre with a digital ticket, quickly receive their pre-ordered food and beverage items, and watch a movie. Given this scenario, there is no time for a lengthy manual review process. Every e-commerce transaction must be immediately approved or declined."

"Kount is a one-stop fraud prevention system. You don’t have to worry about figuring out what other systems you might need. It does it all. It is definitely worth the investment."

"We needed a partner that massively upgraded our solution from a manual perspective to an automated perspective. Now we have a dashboard of real-time data that one employee monitors."

"What I liked about Kount was the ease of the purchasing process and the expertise the team was able to bring to the very first sales call. That combined with the model of technology they use made choosing Kount an easy decision for us."

“Our fraud issues were a growing concern. We were facing the possibility of running into trouble — like paying more to process cards or not being able to accept card payments at all.”

“Being able to automate our fraud and chargeback processes has given us back time we never knew we had. We can identify fraud much faster, which allows us to focus our efforts on growing the business and taking care of our customers.”