79 Kount Testimonials

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  • "We would recommend Kount. It’s a robust and complete solution, and has more than paid for itself. We wouldn’t do e-commerce without Kount."

  • "The big advantage of Kount is their sophisticated Rules Engine, which would take years to develop ourselves. The fact that we get that capability right out of the box is a big plus. In addition, the value that their Merchant Services group brings to continuously improving our fraud risk analysis …

  • "Our chargeback rate dropped from 0.47% to 0.05%, losses from fraud went down 70%, chargeback dollar amounts decreased 79%, our decline rate dropped from close to 10% to 4.49%—which means we’re approving more orders—and now I’m the only person conducting manual reviews."

  • "We’ve stopped well over $1 Million Dollars in fraud and we are only half-way through the year."

  • "As we roll out new countries from a sales perspective, we absolutely will have Kount on the front end as part of our protection."

  • "We really look at Kount as a great partner and contributes in ways that our organization hasn’t had before. Whether that’s fraud as it is now or if it’s looking at the data numbers that we have and recommending new products, new services, a new way of displaying things."

  • "Using Kount’s supervised and unsupervised machine learning technology can allow us to automatically approve 3K transactions per month, reduce manual review by 200 hours, and approve $1.2M USD per month.”

  • "Kount's been a huge help to our fraud prevention and it's been evolving with us as well."

  • “Transaction fraud is really one of the key risk elements for us given that vacation rentals are high-ticket items compared to the rest of ecommerce transactions.”

  • “Yapstone is not Kount’s largest or oldest customer, however we do feel like we are Kount’s only customer. We consider Kount an extension of our fraud team.”

  • "Kount really won us over with the data transparency. The extra detail is really helpful for a team like ours."

  • "Kount is really good at giving you a lot of information at a glance. You don't have to really dig into a lot of different things. It's just right there at your fingertips."

  • "Quote Being able to access all the information we require at any time has been extremely important. Additionally, we were able to successfully reduce our chargeback rate by implementing tools to reduce the risk of friendly fraud."

  • "When we have to sit there and play whack-a-mole to stamp out fraud, it’s a huge drain on our resources. It was something we weren’t able to stay on top of. It consumed our weekends — we were dreading Monday mornings."

  • "The bottom line is Kount works. It does exactly what was advertised for us, which was reducing friendly fraud. It completely eliminates any fear on our end of being cut off from a merchant processor. And it’s been a really pleasant experience interacting with the Kount team."