Kount’s Identity Trust Global Network delivers real-time fraud prevention and enables personalized customer experiences for more than 6,500 leading brands and payment providers. Linked by Kount’s award-winning AI, the Identity Trust Global Network analyzes signals from 32 billion annual interactions in order to customize user experiences across the spectrum of trust—from frictionless experiences to blocking fraud. Quick and accurate identity trust decisions deliver safe payments, account creation and login events, while reducing digital fraud, chargebacks, false positives, and manual reviews.
"We really look at Kount as a great partner and contributes in ways that our organization hasn’t had before. Whether that’s fraud as it is now or if it’s looking at the data numbers that we have and recommending new products, new services, a new way of displaying things."
"The percentage of fraudulent orders was as high as 20% at the peak of the attack. But with Kount, our chargeback rate is now less than 1%. In addition, we have been able to cut our manual review rate to just 7% of orders, which is saving us a lot of time and money."
"Our chargeback rate dropped from 0.47% to 0.05%, losses from fraud went down 70%, chargeback dollar amounts decreased 79%, our decline rate dropped from close to 10% to 4.49%—which means we’re approving more orders—and now I’m the only person conducting manual reviews."
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