79 Kount Testimonials

"The percentage of fraudulent orders was as high as 20% at the peak of the attack. But with Kount, our chargeback rate is now less than 1%. In addition, we have been able to cut our manual review rate to just 7% of orders, which is saving us a lot of time and money."

"Fear of fraud was hamstringing us. We were afraid that if we took a bunch of orders this month—especially international orders— we’d be facing a whole lot of chargebacks the following month. But thanks to Kount, we rarely talk about fraud anymore."

"The bottom line is Kount works. It does exactly what was advertised for us, which was reducing friendly fraud. It completely eliminates any fear on our end of being cut off from a merchant processor. And it’s been a really pleasant experience interacting with the Kount team."

"If you’re not on the solution, I don’t know why you’re waiting."

"Kount has been a great partner. Their combination of tools, service, and people that understand our business makes it easy for us to sleep better at night."

"I would have hated to work here before Kount. I can’t imagine all the orders that would have gone through that were fraudulent. I use Kount daily to prevent fraud. It has definitely helped our business."

"I didn’t fully appreciate how much further [Kount] was going to take us. If someone is thinking about implementing a fraud prevention solution, I would tell them to deploy Kount and do it sooner than later."

"Kount is really generating a great ROI, it’s tremendous. Kount is a 10 out of 10."

"Micro Center has a motto about fraud, ‘How can we ruin a bad guy’s day?’ Since the implementation of the Kount, we have experienced a measurable increase in on-line sales and decrease in fraudulent on-line transactions."

"Definitely, I would recommend Kount. The main things are the complete control you have within the platform, plus the reporting capabilities to perform deep analysis."

"You always hear about the jewelry industry getting targeted for fraud, so it’s great to have a solution like Kount that provides a powerful fraud prevention strategy without inhibiting our customers’ experience."

"We would recommend Kount. It’s a robust and complete solution, and has more than paid for itself. We wouldn’t do e-commerce without Kount."

"The pricing and value we get from Kount is totally worth it. We avoided about $103,000 in chargeback fees and fines, as well as lost / stolen merchandise. You’re going to want to go with Kount."

"With thousands of dollars at risk on many orders, Kount delivers excellent value. The drop in decline rate, the decrease in fraud transactions, and the reduction in the amount of time spent on manual reviews make Kount a very worthwhile investment for us. I would highly recommend them."

"We‘re very pleased. When people ask me about Kount, I tell them that Kount is singularly responsive and highly proactive in their approach. I can recommend Kount without reservation."