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“Our fraud issues were a growing concern. We were facing the possibility of running into trouble — like paying more to process cards or not being able to accept card payments at all.”
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"Kount Central is a core part of our business growth strategy. Merchants see that we’ve built a solution that does more than just payment processing. We can now help them increase their order acceptance while keeping fraud under control without a ton of added cost."
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"Our chargeback rate dropped 50% in the very first month of using Kount. Now our chargeback rate averages 0.25% - 0.3% – about twenty times lower than when it peaked at 5.5%. And in our best month, we’ve been able to drop the chargeback rate as low as 0.11%."
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"If you’re not on the solution, I don’t know why you’re waiting."
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"Kount has been a great partner. Their combination of tools, service, and people that understand our business makes it easy for us to sleep better at night."
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"I would have hated to work here before Kount. I can’t imagine all the orders that would have gone through that were fraudulent. I use Kount daily to prevent fraud. It has definitely helped our business."
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"I didn’t fully appreciate how much further [Kount] was going to take us. If someone is thinking about implementing a fraud prevention solution, I would tell them to deploy Kount and do it sooner than later."
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"Kount is really generating a great ROI, it’s tremendous. Kount is a 10 out of 10."
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"Micro Center has a motto about fraud, ‘How can we ruin a bad guy’s day?’ Since the implementation of the Kount, we have experienced a measurable increase in on-line sales and decrease in fraudulent on-line transactions."
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"Definitely, I would recommend Kount. The main things are the complete control you have within the platform, plus the reporting capabilities to perform deep analysis."
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"You always hear about the jewelry industry getting targeted for fraud, so it’s great to have a solution like Kount that provides a powerful fraud prevention strategy without inhibiting our customers’ experience."
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"We would recommend Kount. It’s a robust and complete solution, and has more than paid for itself. We wouldn’t do e-commerce without Kount."
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"The pricing and value we get from Kount is totally worth it. We avoided about $103,000 in chargeback fees and fines, as well as lost / stolen merchandise. You’re going to want to go with Kount."
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"With thousands of dollars at risk on many orders, Kount delivers excellent value. The drop in decline rate, the decrease in fraud transactions, and the reduction in the amount of time spent on manual reviews make Kount a very worthwhile investment for us. I would highly recommend them."
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"We‘re very pleased. When people ask me about Kount, I tell them that Kount is singularly responsive and highly proactive in their approach. I can recommend Kount without reservation."