79 Kount Testimonials

"When we have to sit there and play whack-a-mole to stamp out fraud, it’s a huge drain on our resources. It was something we weren’t able to stay on top of. It consumed our weekends — we were dreading Monday mornings."

"Kount really won us over with the data transparency. The extra detail is really helpful for a team like ours."

"Our chargeback rate dropped 50% in the very first month of using Kount. Now our chargeback rate averages 0.25% - 0.3% – about twenty times lower than when it peaked at 5.5%. And in our best month, we’ve been able to drop the chargeback rate as low as 0.11%."

"Pricing is very effective, the partnership is strong, data is rich, and the mass of the Kount neural network is large. We average an 18% reduction in chargebacks while offering an 85% order acceptance rate."

"I would absolutely recommend the Kount implementation of Chargebacks911. After just 60 days, it has helped us add $409,000 directly to the bottom line, without requiring extra time or effort or headcount. It is definitely worth the investment. We were pleasantly surprised."

"We’ve seen a 50% reduction in fraud. Kount is a great choice if you want to own the data and make decisions on your own. We want to have the data and be able to vouch for every decision. We are reluctant to let others take control.”

"Our merchants have seen double-digit improvements in all areas. There are fewer chargebacks, fewer manual reviews, and most importantly, fewer false positives. It’s a very good value that allows merchants with low volume to scale up affordably."

"Kount Central is a core part of our business growth strategy. Merchants see that we’ve built a solution that does more than just payment processing. We can now help them increase their order acceptance while keeping fraud under control without a ton of added cost."

"We’ve seen a 77% drop in chargebacks for the most targeted resort. Kount has blocked about $350,000 in fraud for that one property alone, which is just 1 out of 250 resorts we serve."

"The percentage of fraudulent orders was as high as 20% at the peak of the attack. But with Kount, our chargeback rate is now less than 1%. In addition, we have been able to cut our manual review rate to just 7% of orders, which is saving us a lot of time and money."

"Our chargeback rate dropped from 0.47% to 0.05%, losses from fraud went down 70%, chargeback dollar amounts decreased 79%, our decline rate dropped from close to 10% to 4.49%—which means we’re approving more orders—and now I’m the only person conducting manual reviews."

"Kount is saving us thousands of dollars. Kount not only helps us identify fraud and friendly fraud, but more importantly, helps us avoid it by preventing fraudulent orders from getting into our system in the first place. That saves us time, energy, and money."

"Our chargeback rate went from as high as 10% down to 0.1%. In terms of dollar amounts, our losses dropped from $10,000, sometimes $30,000 a month down to $0 in most months."

"Chargebacks dropped as soon as we turned on Kount. The chargebacks have continued to fall. Our chargeback rate is now 50% lower than it was before Kount."

"Kount was a great way to put out the fire. Since instituting Kount, we’ve seen a 92% drop in our chargeback rate. The value we get from Kount is phenomenal. Our return on investment is easily 10 to 1."