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"Despite the fact that our clients are internet providers, we care about good relationships with internet users. Over time, the number of questions and requests from internet users became so large that we needed a solution that would allow us to handle them quickly and efficiently, without having to expand our team much."
"Introducing chatbot and voicebot made it possible to quickly obtain information about network availability in NEXERA’s regions for interested parties. It has also reduced the number of messages that have to be handled manually. In addition, it shortened the time it takes to pass on reports of irregularities to technical services, streamlining our operations."
Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others. With a fresh organization focused on modern client services and sales processes, Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions.
MindTitan offers research and custom data-driven AI solutions that make the world a better place. Specifically, they develop AI systems that can learn by themselves how to solve complicated real-world problems. They act as a link between scientific breakthroughs in AI research and businesses in need of intelligent systems.
Twixor helps brands to deliver end-to-end customer fulfillment across marketing, transaction, support operations, and augment customer experience across all customer journeys. Twixor’s AI-enabled conversational Digital Assistant offers a dynamic cloud-based Customer Experience platform. Their platform is equipped with an omnichannel journey builder, dynamic rich cards, an NLP-powered Digital Assistant, campaign manager, and comprehensive features to make the customer conversation more engaging and reap maximum business benefits
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