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KODA Case Studies

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    4.7 / 5.0
    Customer References64 total
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    Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others. With a fresh organization focused on modern client services and sales processes, Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions.

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    Customer References9 total
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    Cekura AI provides testing and observability of artificial intelligence (AI) voice agents within the technology sector. It offers services that include scenario generation for varied test cases, emulation of diverse user types, tracking of performance metrics, and call analytics. Its services are intended for the development and monitoring of conversational AI systems. It was formerly known as Vocera.

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    Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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