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Khoros

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Read 129 Khoros reviews and testimonials from customers, explore 100 case studies and customer success stories, and watch 36 customer videos to see why companies chose Khoros as their Customer Engagement Software

Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation.

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  • 129 Testimonials View
  • 100 Case Studies View
  • 36 Customer Videos View
Customer Rating Review Score based on 3706 reference ratings
4.8/5.0 (3706)
  • Summer 2026 Market Leader Community Platforms

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129Testimonials

  • "With Khoros Care, our organization now has one set of metrics we all have access to which helps to break down silos and unite everyone under a common purpose."

  • "The CX team specialises in creating a customer experience strategy that provides our audience with an engaging community and peer-to-peer support whenever needed."

  • "The Visa Developer community page is the most visited page on the Visa Developer Center. We have increased users by more than 124% with more engagement than ever before."

128 more testimonials currently locked

100 Case Studies

  • How Viessmann built a customer-first strategy with the Khoros platform

  • How Facebook Messenger helped Swisscom create happy customers during a technical incident

  • Unifying digital customer service to efficiently resolve customer issues

99 more case studies currently locked

36 Customer Videos

35 more videos currently locked

Additional Khoros Information & Resources

Read Khoros Reviews, Testimonials & Customer References from 129 real Khoros customers.

Browse Khoros Case Studies, Customer Success Stories, & Customer References from 100 businesses that use Khoros.

Watch Khoros Customer Videos to learn why 36 businesses chose Khoros.