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Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation.
Sprinklr is the first unified customer experience management platform for the enterprise. They help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one …
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"With Khoros, we can give customers the opportunity to use the channel that they prefer, and in the process, we can direct volume away from the call center and reduce …
“The QuickBooks community helped us enable our customers to get the care they need at the moment they need it.”
“For the first time, the content on our brand posts are among the top mail-related posts on social media.”
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