"With the increasing use of technology in education, the complexity of the systems we have at our campuses is also increasing. We needed a flexible and complete solution for our HelpDesk departments. After reviewing several very expensive tools, it became evident that Kayako was not only the right tool for …

"Since we began using Kayako, we have found it to be an incredible aid to our clients and, subsequently, to ourselves as a company. Due to the many facets of our business, we required a single, central location wherein clients could receive extensive online support as opposed to contacting us …