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Kayako Case Studies

  • How Texas Tech reduced ticket volume, improved collaboration and increased customer satisfaction with Kayako

    Kevin Ten Eyck Texas Tech University

  • How Quick Heal optimized their customer service, extending support hours and responding to inquiries faster, with Kayako

    Sushant Dashputre Assistant Manager, Support
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  • Freshdesk
    Reference Rating
    4.7 / 5.0
    Customer References 196 total
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    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …

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  • SalesForce Service Cloud
    Reference Rating
    4.7 / 5.0
    Customer References 54 total
    About

    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

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  • Help Scout
    Reference Rating
    4.7 / 5.0
    Customer References 109 total
    About

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

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