182 Intercom Testimonials

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  • "Intercom can always grow with us. Other companies will hit a roof, but with Intercom, whatever size company you are, it will fit and grow with you."

  • “Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

  • "We really like Intercom’s UI and we know that it provides an outstanding experience for our customers, which we feel pretty great about. It’s as simple as that!"

  • "With Intercom, we’ve seen 30% revenue growth quarter over quarter and now we’re rolling it out across the entire customer lifecycle."

  • “In-context messaging lets us form 1:1 connections with our users. They now quickly find value with our product.”

  • “Our welcome message prompts conversations we might not have had without the Messenger. Now, 30% of paid signups are attributed to Intercom.”

  • “Overall we have seen in-app messages convert 8x higher than the same messages sent by email.”

  • “Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.”

  • “Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”

  • “Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.”

  • “Answer Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!”

  • "We use Intercom across every part of our business. We’re a small team, but Intercom helps us grow our customer base while scaling our headcount thoughtfully."

  • "With Intercom we reach the right people using our product and forge relationships. This is gold."

  • “Product Tours allowed us to save hundreds of development hours compared to a custom-built solution.”

  • "New users who took the tour activated at 4x our current rate."