89 Intercom Case Studies

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  • Baremetrics Increases Annual Billing by 30% Using Targeted Messages

  • How Smartly.io uses customer support to win enterprise customers

  • How Fundrise resolves 50% of its support volume with Intercom’s Fin

  • Rebag unified its online and in-store shopping experiences to delight customers with Intercom

  • Amplitude powers data-driven, personalized experiences at scale and saved $1 million with Intercom

  • Motosumo achieves 93% CSAT and doubled its trial-to-paid conversion rate with Intercom

  • Miss Group manages over a million customer conversations and keeps first-response time under 5 minutes with Intercom

  • Leadcamp creates frictionless communication experiences and achieves 97% CSAT with Intercom

  • Appliances Online unified its digital and in-store experiences and generated $1M in ARR with Intercom

  • Perimeter 81 generates 218% more leads with Intercom

  • WebinarGeek reduced median first-response time to under 3 minutes

  • Ideris uses Intercom to create stellar experiences throughout the customer journey

  • Otus drives 97% CSAT and resolves over 22% of customer queries automatically with Intercom

  • Outschool used Intercom to reduce FRT by 91% throughout rapid business growth

  • 3Commas used Intercom to unify customer communications and create stellar experiences at scale