88 Intercom Case Studies

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  • Tradeshift Increases Sales Opportunities By 32% With Proactive Live Chat

  • Motosumo achieves 93% CSAT and doubled its trial-to-paid conversion rate with Intercom

  • Coda achieves over 95% CSAT and creates personalized experiences at scale with Intercom

  • Grover reduced first-response time by 79% with bots and automation

  • Atlassian powers sales and support at scale with Intercom

  • Qonto achieves 95% CSAT while growing its customer base at pace

  • Pitch achieves up to 100% CSAT using Intercom

  • Ringostat converts 76% of leads generated through Intercom and keeps FRT to one minute

  • Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom

  • Rugs.com increased their support efficiency 10x with Intercom

  • A conversation with Fathom Providing award-winning customer service

  • Inter efficiently manages 60k customer conversations daily and keeps FRT under a minute with Intercom

  • Zip saved $500k in under 7 months and creates delightful experiences with Intercom

  • Simply (formerly JoyTunes) reduced response times by 99% and creates joyful support experiences for millions of learners

  • Rebag unified its online and in-store shopping experiences to delight customers with Intercom