89 Intercom Case Studies

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  • Atlassian powers sales and support at scale with Intercom

  • Leadcamp creates frictionless communication experiences and achieves 97% CSAT with Intercom

  • A conversation with Dental Intelligence: Providing the best chat experience for customers

  • Livestorm books 233% more sales demos with Intercom

  • Code for America uses conversational support to show up with empathy for their clients

  • Grover reduced first-response time by 79% with bots and automation

  • Qonto achieves 95% CSAT while growing its customer base at pace

  • Coda achieves over 95% CSAT and creates personalized experiences at scale with Intercom

  • Pitch achieves up to 100% CSAT using Intercom

  • Ringostat converts 76% of leads generated through Intercom and keeps FRT to one minute

  • Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom

  • Rugs.com increased their support efficiency 10x with Intercom

  • A conversation with Fathom Providing award-winning customer service

  • Inter efficiently manages 60k customer conversations daily and keeps FRT under a minute with Intercom

  • Zip saved $500k in under 7 months and creates delightful experiences with Intercom